
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Infrastructure, AWS Identity and Access Management (IAM), Cloud Security, Public Cloud, Cloud Computing, Cloud Management, Cloud Platforms, Cloud Services, Amazon S3, Cloud Storage, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Customer Support, Non-Verbal Communication, Communication, Communication Strategies, Consumer Behaviour
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Revenue Management, Customer experience improvement, Customer experience strategy (CX), Experience Design, Service Design, Financial Services, Service Management, Banking Services, Journey Mapping, Business Modeling, Product Design, Innovation, Case Studies, Business Strategy, Business Economics
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Data Wrangling, Analytical Skills, Data Analysis, Data Cleansing, Data Literacy, AI literacy, Generative AI, ChatGPT, Prompt Engineering Tools, Version Control, Data Visualization Software, Statistical Analysis, Data Collection, Data Management, GitHub, Technical Support
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Quantum computing, Public Cloud, Computing Platforms, Infrastructure Architecture
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, MarTech, Technology Strategies, Customer experience strategy (CX), Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Responsible AI, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, Business Leadership, Augmented Reality
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Data Visualization, Concision, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Team Collaboration, Customer Relationship Management (CRM) Software, Writing, Cultural Sensitivity, Persuasive Communication, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: User Research, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, Systems Design, User Flows, Collaborative Software, Design, Design Specifications, Peer Review, Persona Development, User Interface (UI) Design, UI Components, Design Software, Technical Documentation, Ideation, Animations, Design Elements And Principles
Intermediate · Professional Certificate · 3 - 6 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Android Development, Android (Operating System), Application Deployment, JSON, Web Services, Restful API, Mobile Development, Application Development, Application Programming Interface (API), Data Persistence, User Interface (UI) Design, User Interface (UI), Animations
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Reporting, Inventory Accounting, Financial Statement Analysis, Depreciation, Cash Control, Financial Statements, Financial Accounting, Fixed Asset, Balance Sheet, Generally Accepted Accounting Principles (GAAP), Accounting, Cost Accounting, Inventory Control Systems, Accounts Receivable, Internal Controls, Capital Expenditure, Equities, Inventory Management System, Investments
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Psychosocial Assessments, Health Disparities, Psychiatry, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Health Equity, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Clinical Psychology, Mental and Behavioral Health, Patient Education and Support, Mental Health Therapies, Pharmacology, Mental Health, Pharmacotherapy, Rapport Building, Driving engagement
Intermediate · Course · 1 - 4 Weeks