Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Metadata Management, Data Manipulation, Data Integration, Application Deployment, Extract, Transform, Load, Data Processing, Data Transformation, Data Access, Context Management, Data Migration, Data Pipelines, Databases, Dataflow
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Power BI, Data Ethics, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Business Intelligence, Advanced Analytics, Data Analysis Expressions (DAX), Analytics, Analytical Skills, Data-Driven Decision-Making, Exploratory Data Analysis, Trend Analysis, Time Series Analysis and Forecasting, Spatial Data Analysis, Scatter Plots, Forecasting, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Deep Learning, Responsible AI, Machine Learning Methods, Artificial Intelligence, Data Ethics, Machine Learning, Machine Learning Algorithms, AI literacy, Artificial Neural Networks, Convolutional Neural Networks, Regression Analysis, Law, Regulation, and Compliance, Classification Algorithms, Regulation and Legal Compliance
Build toward a degree
Beginner · Course · 1 - 4 Weeks
University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Innovation, Design Strategies, Product Development, Product Design, Strategic Thinking, User Feedback, Prioritization, Stakeholder Engagement, Decision Making, Data-Driven Decision-Making, Collaboration, Customer Engagement
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Scrum (Software Development), Value Propositions, Proposal Development, Sprint Retrospectives, Business Modeling, Video Game Development, Customer Analysis, Agile Methodology, Software Development Methodologies, Agile Software Development, Presentations, Entrepreneurship, Game Design, Target Audience, Sprint Planning, Target Market, Backlogs, Agile Product Development, Agile Project Management, Market Opportunities
Beginner · Course · 1 - 3 Months

Skills you'll gain: Internet Of Things, Automation, IT Automation, Data Management, Systems Architecture, Hardware Architecture, Security Controls, Network Protocols, Information Management, Systems Integration, Interoperability, Information Systems Security, Emerging Technologies, Communication Systems, Systems Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Visualization, Interactive Data Visualization, Dashboard, Forecasting, Analytics, Advanced Analytics, Business Analytics, Data Analysis, Data Validation, Analysis, Data Entry, Data Management, Data Integrity, Data Security, Decision Making
Mixed · Course · 1 - 3 Months

Emory University
Skills you'll gain: Marketing, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Planning, Marketing Management, Earned Media, Marketing Communications, Promotions and Campaigns, Branding, Market Dynamics, Target Market, Product Promotion, Customer Insights, Owned Media, Conversion Funnel Analysis, Order Delivery
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Responsible AI, Generative Model Architectures, Fraud detection, Generative Adversarial Networks (GANs), Financial Regulation, Bank Regulations, Financial Analysis, Risk Modeling, Financial Regulations, AI literacy, Lending and Underwriting, LLM Application, Predictive Analytics, Financial Reporting
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Civil Engineering, Construction, Building Services Engineering, Civil and Architectural Engineering, HVAC, Traffic Flow Optimization, Public Works, Architecture and Construction, Design Specifications, Construction Management, Structural Engineering, Engineering Software, Land Development, Engineering Design Process, Structural Analysis, Building Design, Sustainable Development, Materials science, Engineering Calculations
Advanced · Specialization · 3 - 6 Months

Zoho Corporation
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Process, Business Software, Sales Enablement, Sales Pipelines, Sales Management, Sales, Sales Strategy, Automation, Business Process Automation
Beginner · Course · 1 - 3 Months