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  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • N

    Northeastern University

    Web Design and User Experience Engineering: Assessment

    Skills you'll gain: User Experience Design, Web Design

    Mixed · Course · 1 - 4 Weeks

  • A

    AI Business School

    AI for Customer care

    Skills you'll gain: Agentic Workflows, Prompt Engineering, AI Workflows, Prompt Engineering Tools, Agentic systems, Generative AI Agents, Generative AI, AI Personalization, No-Code Development, Responsible AI, Risk Management, Large Language Modeling, AI literacy, AI Enablement, ChatGPT, Risk Analysis, LLM Application, Artificial Intelligence, Innovation, Productivity

    Beginner · Specialization · 1 - 3 Months

  • U

    University of Michigan

    Learning Experience Design: Development and Evaluation

    Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Professional Development, Content Creation, Design Strategies, Communication

    ★ 4.8 (37) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Business Growth Strategy

    Skills you'll gain: Growth Strategies, Mergers & Acquisitions, Corporate Strategy, Business Strategy, New Business Development, Innovation, Organizational Strategy, Strategic Thinking, Market Share, Go To Market Strategy, Market Dynamics, Competitive Analysis, Market Opportunities, Strategic Decision-Making, Business Valuation, Consolidation, Risk Management

    ★ 4.7 (720) · Mixed · Course · 1 - 4 Weeks

  • I

    IE Business School

    Foundations of Strategy

    Skills you'll gain: Competitive Analysis, Business Strategy, Economics, Market Dynamics, Business Economics, Strategic Thinking, Market Analysis, Strategic Planning, Corporate Strategy, Business Strategies, Resource Management, Business Process

    ★ 4.8 (208) · Beginner · Course · 1 - 4 Weeks

  • S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Journey Mapping, Stakeholder Management, Customer Engagement, Consultative Approaches, Stakeholder Communications, Agile Methodology, Stakeholder Analysis, Requirements Elicitation, SAP Applications, SAP S/4HANA, Customer Analysis, Technical Consulting, Customer Insights, Consulting, Process Analysis, Solution Design, Business Analysis, Project Management, Business Requirements

    ★ 4.7 (128) · Beginner · Course · 1 - 3 Months

  • I

    IBM

    IBM & Darden Digital Strategy

    Skills you'll gain: Data Storytelling, Strategic Thinking, Digital Transformation, Business Strategy, Cloud Computing Architecture, Data Wrangling, Competitive Analysis, Cloud Services, Data Presentation, Cloud Deployment, Business Transformation, Responsible AI, Cloud Security, Cloud Technologies, Cloud Infrastructure, Big Data, Cloud Platforms, Cloud Computing, Generative AI, Data Science

    ★ 4.7 (51K) · Beginner · Specialization · 3 - 6 Months

  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Customer Communications Management, Product Knowledge, Active Listening, Technical Communication, Communication

    ★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Digital Business Strategy

    Skills you'll gain: Intellectual Property, Digital Transformation, Strategic Thinking, Business Modeling, Data Strategy, Business Strategy, Technology Strategies, Innovation, Data-Driven Decision-Making, Market Opportunities, Growth Strategies, Value Propositions, Market Dynamics, Strategic Partnership, Competitive Analysis, Computing Platforms, Emerging Technologies

    ★ 4.8 (126) · Beginner · Course · 1 - 4 Weeks

  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, File I/O, Data Analysis, Software Development

    ★ 4.7 (373) · Beginner · Professional Certificate · 3 - 6 Months

  • I

    Illinois Tech

    Strategy & Economic Analysis

    Skills you'll gain: Market Dynamics, Supply And Demand, Game Theory, Business Strategy, Product Lifecycle Management, Competitive Analysis, Strategic Thinking, Business Economics, Business Strategies, Product Strategy, Innovation, Corporate Strategy, Economics, Market Trend, Strategic Decision-Making, Strategic Planning, Organizational Strategy, Global Marketing, Adaptability, Team Leadership

    ★ 4.7 (220) · Beginner · Specialization · 3 - 6 Months

  • V

    Vanderbilt University

    Generative AI Leadership & Strategy

    Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, AI powered creativity, Ideation, Verification And Validation, Succession Planning, LLM Application, AI literacy, Business Writing, Responsible AI, Generative AI, AI Enablement, Leadership, Business Correspondence, Meeting Facilitation, Leadership and Management, Creativity, Problem Solving, Risk Management

    ★ 4.8 (9.2K) · Beginner · Specialization · 1 - 3 Months

1…161718…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Web Design and User Experience Engineering: Assessment: Northeastern University
  • AI for Customer care: AI Business School
  • Learning Experience Design: Development and Evaluation: University of Michigan
  • Business Growth Strategy: University of Virginia
  • Foundations of Strategy: IE Business School
  • SAP Customer Engagement and Discovery: SAP
  • IBM & Darden Digital Strategy: IBM
  • Samsung Customer Care Essentials: Samsung
  • Digital Business Strategy: University of Virginia
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.

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