Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Display Devices, Computer Displays, Systems Design, Technical Design, Electronics Engineering, Electronic Systems, Electronic Components, Image Quality, Technology Solutions, Emerging Technologies, Physics
Build toward a degree
Advanced · Course · 1 - 4 Weeks
CertNexus
Skills you'll gain: Extract, Transform, Load, Data Migration, Data Manipulation, Data Preprocessing, Data Cleansing, Data Transformation, Data Warehousing, Data Integration, Data Collection, Data Mining, SQL
Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Color Matching, Video Production, Cinematography, Photography, Video Editing, Collaborative Software, Post-Production, Image Quality, Videography, Color Theory, Editing, File Management
Beginner · Specialization · 3 - 6 Months

Jordan University of Science and Technology
Skills you'll gain: Object Oriented Programming (OOP), C# (Programming Language), Software Engineering, Data Structures, Software Development, Computer Programming, Programming Principles, Java, Debugging, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Communication, English Language, Health Technology, Technology Solutions, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Emerging Technologies, Data Security
Mixed · Course · 1 - 3 Months

Universidade Estadual de Campinas
Skills you'll gain: Education Software and Technology, Computational Thinking, Computer Programming, Computational Logic, Digital pedagogy, Robotics, Computer Programming Tools, Prototyping, Technical Design, Artificial Intelligence, Open Source Technology, Embedded Systems, Creative Design
Beginner · Course · 1 - 3 Months

Skills you'll gain: User Experience Design, Information Architecture, Storyboarding, Wireframing, User Story, UI/UX Research, User Research, Adobe XD, Usability Testing, Figma (Design Software), Design Reviews, User Interface and User Experience (UI/UX) Design, Ideation, Persona (User Experience), Design Thinking, Presentations, Web Design, User Centered Design, Research Design, Prototyping
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Education Software and Technology, End User Training and Support, Technology Solutions
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Data Visualization, Business Analysis, Statistical Analysis, Analytics, Data Analysis, Correlation Analysis, Case Studies, Probability & Statistics, Variance Analysis, Forecasting, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Special Competitive Studies Project
Skills you'll gain: AI Enablement, AI Security, Model Evaluation, Productivity Software, Artificial Intelligence, Responsible AI, AI Workflows, Organizational Change, Operational Efficiency, Prompt Engineering, Generative AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Responsible AI, Google Gemini, Product Management, AI Enablement, Artificial Intelligence, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, OpenAI API, Data Preprocessing, OpenAI, Large Language Modeling, Real Time Data, Data Manipulation, Generative AI, Python Programming, Unstructured Data, Performance Metric, Machine Learning, JSON
Intermediate · Guided Project · Less Than 2 Hours