Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Presentation, Technical Communication, Statistical Reporting, Data Storytelling, Data Science, Data Analysis, Data Visualization, Data Ethics, Data-Driven Decision-Making, Exploratory Data Analysis, Applied Mathematics, Statistics, Computer Science
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Engineering Practices, Environmental Monitoring, Safety Standards, Architecture and Construction, System Monitoring, Failure Analysis, Engineering Design Process, Engineering Drawings
Advanced · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Proposal Writing, Fundraising, Prospecting and Qualification, Business Writing, Stakeholder Management, Negotiation, Compliance Reporting, Relationship Building, Communication Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Customer Analysis, Data Integration, Interactive Data Visualization, Dashboard, Data Visualization, Data Analysis, Customer Insights, Data-Driven Decision-Making, Data Analysis Software, Exploratory Data Analysis, Presentations, Analytics, Technical Communication, Data Visualization Software, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Organizational Leadership, Team Motivation, Team Leadership, Initiative and Leadership, Leadership, Team Management, Team Performance Management, Leadership and Management, Team Building, Drive Engagement, Storytelling, Coaching, Employee Coaching, Industrial and Organizational Psychology, Goal Setting, Employee Engagement, Collaboration, Influencing, Empathy & Emotional Intelligence, Neurology
Build toward a degree
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Prompt Engineering, AI Workflows, AI Orchestration, Generative AI, ChatGPT, Microsoft Copilot, AI Enablement, Software Architecture, Integrated Development Environments, Code Review, Engineering Software, Software Design, API Design, Debugging, Software Development, Application Development, AI Security, Database Design, Software Testing, Python Programming
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Copilot, Natural Language Processing, Data Storytelling, Technical Communication, Data Visualization, Data-Driven Decision-Making, Interactive Data Visualization, Generative AI, Data Visualization Software, Data Analysis, Strategic Communication, Communication, Big Data, Responsible AI, Artificial Intelligence, Presentations, Advanced Analytics
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Instructional and Curriculum Design, Instructional Strategies, Differentiated Instruction, English Language, Student Engagement, Language Learning, Cultural Sensitivity
Mixed · Course · 1 - 3 Months
Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Security, Management Consulting, Business Consulting, Consulting, AI Enablement, Data Ethics, Technical Consulting, Quality Assurance, Market Research, Data-Driven Decision-Making, Automation
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Standard Accounting Practices, Accounting, Financial Statements, General Accounting, Financial Reporting, Bookkeeping, Generally Accepted Accounting Principles (GAAP), Financial Accounting, International Financial Reporting Standards, Income Statement, Balance Sheet
Beginner · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Cloud Computing, Amazon S3, Amazon Web Services, Cloud Storage, Cloud Services, Thought Leadership, Technology Strategies, Product Management, Business
Beginner · Course · 1 - 4 Weeks