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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Generative AI for Business - A Leaders' Handbook

    Skills you'll gain: Generative AI, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Customer experience improvement, Corporate Strategy, Strategic Decision-Making, Data Ethics, Business Ethics, Customer Engagement, Governance

    4.3
    Rating, 4.3 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Colorado System

    Easing Physical Symptoms: It's Not Just Hospice Anymore

    Skills you'll gain: Pain Management, Hospice, Patient Evaluation, Respiratory Care, Psychiatric Assessments, Clinical Assessment, Caregiving, Mental Health Diseases and Disorders, Patient Education And Counseling, Geriatrics, Nutrition and Diet, Pharmacology

    4.9
    Rating, 4.9 out of 5 stars
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    89 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Social Media Marketing Specialists

    Skills you'll gain: Generative AI, Campaign Management, Social Media Marketing, Social Media, Content Creation, Innovation, Marketing Automation, Social Media Campaigns, Prompt Engineering, Instagram, Customer Engagement, Advertising Campaigns, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
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    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Personalized Marketing at Scale

    Skills you'll gain: AI Personalization, Customer Insights, Marketing Analytics, Generative AI, Target Audience, Marketing, Marketing Strategies, Marketing Effectiveness, Social Media Campaigns, Prompt Engineering, Customer Engagement, Content Creation, Data-Driven Decision-Making, Analysis, Scalability

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Storytelling and Persuading with Data and Digital Technology

    Skills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Data Strategy, Strategic Decision-Making, Digital Transformation, Storytelling, Presentations, Data Literacy, Decision Making, Persuasive Communication, Analytics, Data Visualization, Training Programs, Customer Insights, Microsoft PowerPoint, Influencing, Data Science, Customer Engagement, Stakeholder Engagement

    5
    Rating, 5 out of 5 stars
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    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    An Introduction to Fixed Income Securities

    Skills you'll gain: Risk Analysis, Securities (Finance), Financial Analysis, Credit Risk, Financial Market, Investments, Risk Management, Market Dynamics, Portfolio Management, Finance, Wealth Management, Investment Banking

    4.5
    Rating, 4.5 out of 5 stars
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    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IBM

    DataOps Methodology

    Skills you'll gain: Data Governance, Data Strategy, Data Management, Data Modeling, Data Quality, Data Literacy, Data Integration, Metadata Management, Data Transformation, Data-Driven Decision-Making, Taxonomy, Business Priorities, Data Pipelines, Sprint Retrospectives, Process Improvement, Sprint Planning

    4.7
    Rating, 4.7 out of 5 stars
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    58 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Workplace Psychological Health and Safety

    Skills you'll gain: Conflict Management, Diversity Equity and Inclusion Initiatives, Team Leadership, Workplace inclusivity, Stress Management, Organizational Leadership, Diversity and Inclusion, Mental Health, People Management, Rapport Building, Leadership, Leadership and Management, Occupational Safety And Health, Personal Development, Employee Performance Management, Emotional Intelligence, Employee Engagement, Empathy, Resilience, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    36 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U
    S

    Multiple educators

    Sustainable and Resilient Operations and Supply Chains

    Skills you'll gain: Sustainable Design, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainability Reporting, Sustainable Engineering, Sustainable Development, Business Ethics, Sustainability Standards, Sustainable Systems, Operations Management, Supply Chain Management, Supply Chain Planning, Supply Chain, Manufacturing Operations, Strategic Sourcing, Supply Chain Systems, Procurement, Supplier Relationship Management, Product Design

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Product Owner Capstone

    Skills you'll gain: Sprint Retrospectives, Agile Product Development, Sprint Planning, Backlogs, Agile Methodology, Product Management, Product Roadmaps, User Story, Portfolio Management, Continuous Improvement Process, Interviewing Skills, Stakeholder Engagement, Prioritization, Goal Setting

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Business Developer

    Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Wetland Science & Management: Fundamentals to Conservation

    Skills you'll gain: Environmental Monitoring, Hydrology, Environmental Engineering and Restoration, Water Resource Management, Land Management, Natural Resource Management, Water Resources, Water Quality, Climate Change Adaptation, Environmental Science, Biology, Research Reports, Environment and Resource Management, Environment, Geographic Information Systems, Laboratory Testing, Geospatial Information and Technology, Technical Documentation, Microbiology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Specialization · 1 - 3 Months

Searches related to customer insights

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In summary, here are 10 of our most popular customer insights courses

  • Generative AI for Business - A Leaders' Handbook: Fractal Analytics
  • Easing Physical Symptoms: It's Not Just Hospice Anymore: University of Colorado System
  • GenAI for Social Media Marketing Specialists: Coursera
  • GenAI for Personalized Marketing at Scale: Coursera
  • Storytelling and Persuading with Data and Digital Technology: University of Maryland, College Park
  • An Introduction to Fixed Income Securities : Coursera
  • DataOps Methodology : IBM
  • Workplace Psychological Health and Safety: University of Alberta
  • Sustainable and Resilient Operations and Supply Chains: University of Colorado Boulder
  • Product Owner Capstone: IBM

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