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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
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    Emory University

    Marketing Channel Governance

    Skills you'll gain: Marketing Channel, Marketing Strategies, E-Commerce, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Customer experience strategy (CX), Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Packt

    Introduction to Rust Programming and Core Concepts

    Skills you'll gain: Rust (Programming Language), Development Environment, Programming Principles, Data Structures, Integrated Development Environments, System Programming, Algorithms

    3.8
    Rating, 3.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Johns Hopkins University

    Strategic and Inclusive Leadership

    Skills you'll gain: Crisis Management, Workplace inclusivity, Professional Development, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Organizational Strategy, Organizational Leadership, People Development, Business Leadership, Personal Development, Team Building, Resilience, Strategic Thinking, Emotional Intelligence, Self-Awareness, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
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    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Google Cloud

    Securing a Cloud SQL for PostgreSQL Instance

    Skills you'll gain: Cloud Security, PostgreSQL, Database Administration, Google Cloud Platform, Authentications, Database Management, Identity and Access Management, Key Management

    4.9
    Rating, 4.9 out of 5 stars
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    8 reviews

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
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    Packt

    Foundations of Data Science and Machine Learning with Python

    Skills you'll gain: Matplotlib, NumPy, Data Visualization, Data Manipulation, Linear Algebra, Seaborn, Natural Language Processing, Deep Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Data Preprocessing, Data Science, Regression Analysis, Data Structures, Logistic Regression

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    What are GPTs and How can they work for my business?

    Skills you'll gain: ChatGPT, AI Enablement, Market Research, Financial Forecasting, AI Personalization, Business Solutions, LLM Application, Generative AI, Strategic Decision-Making, Supply Chain Management, Innovation, Forecasting, Customer Support, Artificial Intelligence

    3.8
    Rating, 3.8 out of 5 stars
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    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Microsoft SQL Server Development for Everyone

    Skills you'll gain: Microsoft SQL Servers, SQL, Database Design, Stored Procedure, Relational Databases, Database Systems, Database Architecture and Administration, Query Languages, Data Manipulation, Microsoft Development Tools, Scripting, Authentications, User Accounts

    4.9
    Rating, 4.9 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    L&T EduTech

    Fire Detection & Fire Alarm Systems and Safety Signages

    Skills you'll gain: Fire And Life Safety, Construction Inspection, Safety Training, Safety Standards, Building Codes, Safety and Security, System Monitoring, Electrical Systems, Building Services Engineering, Continuous Monitoring, Control Systems, Systems Integration, Technical Standard, Communication Systems

    4.6
    Rating, 4.6 out of 5 stars
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    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Skillshare

    In Depth CapCut Video Editing Masterclass: Advanced Tools

    Skills you'll gain: Video Editing, Animations, Post-Production, TikTok, Video Production, Content Creation, Color Theory, Web Content Accessibility Guidelines, Typography

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
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    B

    Birla Institute of Technology & Science, Pilani

    Probability and Statistics

    Skills you'll gain: Data Analysis, Statistical Analysis, Data Visualization, Predictive Modeling, Applied Mathematics

    4.3
    Rating, 4.3 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    O

    O.P. Jindal Global University

    Unsupervised Learning and Its Applications in Marketing

    Skills you'll gain: Anomaly Detection, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Marketing Analytics, Data Mining, Feature Engineering, Autoencoders, Applied Machine Learning, Machine Learning Algorithms, Machine Learning Methods, Marketing, Statistical Machine Learning, Target Audience, Python Programming, Market Analysis, Exploratory Data Analysis, Model Evaluation, Algorithms

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Agile Scrum Master

    Skills you'll gain: User Story, Agile Software Development, Agile Project Management, Backlogs, Scaled Agile Framework, Agile Methodology, Sprint Retrospectives, Sprint Planning, Change Management, Team Building, Kanban Principles, Project Management, Estimation, Prioritization

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Marketing Channel Governance: Emory University
  • Introduction to Rust Programming and Core Concepts: Packt
  • Strategic and Inclusive Leadership: Johns Hopkins University
  • Securing a Cloud SQL for PostgreSQL Instance: Google Cloud
  • Foundations of Data Science and Machine Learning with Python: Packt
  • What are GPTs and How can they work for my business?: Coursera
  • Microsoft SQL Server Development for Everyone: Packt
  • Fire Detection & Fire Alarm Systems and Safety Signages: L&T EduTech
  • In Depth CapCut Video Editing Masterclass: Advanced Tools: Skillshare
  • Probability and Statistics: Birla Institute of Technology & Science, Pilani

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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Arts and Humanities
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425 courses
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145 courses
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471 courses
Math and Logic
70 courses
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137 courses
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401 courses
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