Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Michigan
Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Analysis, Communication, Collaboration
★ 4.9 (44) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Registration, Product Management, Product Planning, Product Lifecycle Management, Product Development
★ 4.8 (65) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Phlebotomy, Blood Collection, Sterilization, Urinalysis, Patient Communication, Medical Terminology, Patient-centered Care, Nutrition Education, Infection Control, Asepsis, Nutrition and Diet, Pathology, Basic Patient Care, Patient Education And Counseling, Vital Signs, Geriatrics, Laboratory Testing, Direct Patient Care, Venipuncture, Hand Hygiene
★ 4.8 (62) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Programmable Logic Controllers, Automation Engineering, Machine Controls, Computer Hardware, Electrical Wiring, Computational Logic, Control Systems, Automation, Simulation and Simulation Software, TCP/IP, Data Storage, Communication Systems, Applied Mathematics, Memory Management
★ 4.7 (34) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Forecasting, AI Enablement, Predictive Modeling, Agile Methodology, Workflow Management, Innovation, Project Management Life Cycle, Project Management, Automation, AI Integrations, Artificial Intelligence, Digital Transformation
★ 4.2 (160) · Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy
★ 4.7 (56) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
★ 4.5 (41) · Beginner · Guided Project · Less Than 2 Hours

Technical University of Munich (TUM)
Skills you'll gain: Global Positioning Systems, Digital Transformation, Environmental Monitoring, Manufacturing and Production, Geospatial Information and Technology, Image Analysis, AI literacy, Cybersecurity, Spatial Data Analysis, Digital Analysis, Artificial Intelligence, Cyber Risk, Cyber Attacks, Telecommunications, Cloud Services, Cloud Computing, Data Storage, Reliability
★ 4.8 (107) · Intermediate · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Forecasting, Systems Thinking, Responsible AI, Strategic Thinking, Game Theory, Creative Problem-Solving, Creative Thinking, Collaboration, Interviewing Skills, Emerging Technologies, Ideation, Strategic Planning, Innovation, Ethical Standards And Conduct, Business Ethics, Creativity, Empathy & Emotional Intelligence
★ 4.8 (312) · Beginner · Course · 1 - 3 Months
Universidad de los Andes
Skills you'll gain: Game Design, Animation and Game Design, Animations, Video Game Development, Unity Engine, 3D Assets, Agile Methodology, Interaction Design, Software Documentation, Agile Software Development, Virtual Environment, Visualization (Computer Graphics), Software Development Methodologies, Agile Product Development, Prototyping, Computer Graphics
★ 4.2 (33) · Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Lesson Planning, Language Competency, English Language, Curriculum Planning, Pedagogy, Instructional and Curriculum Design, Language Learning, Student Engagement, Multilingualism, Learning Theory, Grammar, Vocabulary
★ 4.7 (203) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Database Management Systems, Mainframe Computing, Unix Shell, Operating System Administration, System Programming, Operating Systems, Unix Commands, System Software, Mainframe Technologies, Data Management, Data Storage Technologies, File Systems, Data Storage, System Configuration, File Management, Transaction Processing
★ 4.8 (379) · Intermediate · Course · 1 - 4 Weeks