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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • U

    University of Michigan

    Learning Experience Design: Theories and Frameworks

    Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Analysis, Communication, Collaboration

    4.9 stars, 44 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (44) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillUp

    Practice Exam for AIPMM Certified Product Manager (CPM)

    Skills you'll gain: Registration, Product Management, Product Planning, Product Lifecycle Management, Product Development

    4.8 stars, 65 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 4.8 (65) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    MedCerts

    Clinical Medical Assistant Fundamentals

    Skills you'll gain: Phlebotomy, Blood Collection, Sterilization, Urinalysis, Patient Communication, Medical Terminology, Patient-centered Care, Nutrition Education, Infection Control, Asepsis, Nutrition and Diet, Pathology, Basic Patient Care, Patient Education And Counseling, Vital Signs, Geriatrics, Laboratory Testing, Direct Patient Care, Venipuncture, Hand Hygiene

    4.8 stars, 62 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.8 (62) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Siemens PLC and TIA Portal Essentials

    Skills you'll gain: Programmable Logic Controllers, Automation Engineering, Machine Controls, Computer Hardware, Electrical Wiring, Computational Logic, Control Systems, Automation, Simulation and Simulation Software, TCP/IP, Data Storage, Communication Systems, Applied Mathematics, Memory Management

    4.7 stars, 34 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (34) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    AI for Project Managers and Scrum Masters

    Skills you'll gain: Agile Project Management, Forecasting, AI Enablement, Predictive Modeling, Agile Methodology, Workflow Management, Innovation, Project Management Life Cycle, Project Management, Automation, AI Integrations, Artificial Intelligence, Digital Transformation

    4.2 stars, 160 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.2 (160) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidades Anáhuac

    Customer Success: Conociendo al cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy

    4.7 stars, 56 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (56) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • C

    Coursera

    Getting Started with Microsoft OneNote

    Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management

    4.5 stars, 41 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.5 (41) · Beginner · Guided Project · Less Than 2 Hours

  • T

    Technical University of Munich (TUM)

    Digitalisation in Space Research

    Skills you'll gain: Global Positioning Systems, Digital Transformation, Environmental Monitoring, Manufacturing and Production, Geospatial Information and Technology, Image Analysis, AI literacy, Cybersecurity, Spatial Data Analysis, Digital Analysis, Artificial Intelligence, Cyber Risk, Cyber Attacks, Telecommunications, Cloud Services, Cloud Computing, Data Storage, Reliability

    4.8 stars, 107 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (107) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    Institute for the Future

    Collaborative Foresight: How to Game the Future

    Skills you'll gain: Forecasting, Systems Thinking, Responsible AI, Strategic Thinking, Game Theory, Creative Problem-Solving, Creative Thinking, Collaboration, Interviewing Skills, Emerging Technologies, Ideation, Strategic Planning, Innovation, Ethical Standards And Conduct, Business Ethics, Creativity, Empathy & Emotional Intelligence

    4.8 stars, 312 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (312) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Universidad de los Andes

    Desarrollo de Videojuegos 3D en Unity: Una Introducción

    Skills you'll gain: Game Design, Animation and Game Design, Animations, Video Game Development, Unity Engine, 3D Assets, Agile Methodology, Interaction Design, Software Documentation, Agile Software Development, Virtual Environment, Visualization (Computer Graphics), Software Development Methodologies, Agile Product Development, Prototyping, Computer Graphics

    4.2 stars, 33 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.2 (33) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Lesson Planning with the ELL in Mind

    Skills you'll gain: Lesson Planning, Language Competency, English Language, Curriculum Planning, Pedagogy, Instructional and Curriculum Design, Language Learning, Student Engagement, Multilingualism, Learning Theory, Grammar, Vocabulary

    4.7 stars, 203 reviews, Mixed, Course, 1 - 3 Months

    ★ 4.7 (203) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Basic System Programming on IBM Z

    Skills you'll gain: Job Control Language (JCL), z/OS, Unix, IBM DB2, Database Management Systems, Mainframe Computing, Unix Shell, Operating System Administration, System Programming, Operating Systems, Unix Commands, System Software, Mainframe Technologies, Data Management, Data Storage Technologies, File Systems, Data Storage, System Configuration, File Management, Transaction Processing

    4.8 stars, 379 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.8 (379) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular technical support courses

  • Learning Experience Design: Theories and Frameworks: University of Michigan
  • Practice Exam for AIPMM Certified Product Manager (CPM): SkillUp
  • Clinical Medical Assistant Fundamentals: MedCerts
  • Siemens PLC and TIA Portal Essentials: Packt
  • AI for Project Managers and Scrum Masters: Coursera
  • Customer Success: Conociendo al cliente: Universidades Anáhuac
  • Getting Started with Microsoft OneNote: Coursera
  • Digitalisation in Space Research: Technical University of Munich (TUM)
  • Collaborative Foresight: How to Game the Future: Institute for the Future
  • Desarrollo de Videojuegos 3D en Unity: Una Introducción: Universidad de los Andes

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