Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

Skills you'll gain: Supply Chain, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Logistics Management, Logistics, Procurement

Skills you'll gain: People Analytics, Dashboard, Culture Transformation, Data Literacy, Experimentation, Dashboard Creation, Power BI, Analytics, Microsoft Copilot, Heat Maps, Employee Engagement, Employee Surveys, Culture, Performance Metric, Workplace inclusivity, Microsoft Power Platform, Business, Leadership and Management, Business Strategy, Leadership

Skills you'll gain: NoSQL, Apache Spark, Apache Hadoop, MongoDB, Database Development, Database Systems, Databases, Database Management Systems, Database Management, Extract, Transform, Load, Database Software, Database Administration, PySpark, Apache Hive, Machine Learning Methods, Big Data, Machine Learning, Applied Machine Learning, Generative AI, Model Evaluation

Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Capital Budgeting, Financial Accounting, Income Statement, Financial Acumen, Balance Sheet, Gross Profit, Profit and Loss (P&L) Management, Return On Investment, Administration, Finance, Financial Management, Accounting, Cash Flows, Cost Accounting, Cost Benefit Analysis, Operating Cost, Operating Expense

Skills you'll gain: Intellectual Property, Branding, Brand Marketing, Brand Strategy, Legal Strategy, Brand Management, Case Law, Packaging and Labeling, Asset Protection, Legal Risk, Regulation and Legal Compliance, Case Studies, Asset Management, Law, Regulation, and Compliance, Marketing, Innovation, Strategic Thinking, Business Strategy, Economics, Policy, and Social Studies, Planning

Skills you'll gain: Machine Learning Methods, Generative AI, Data Management, Generative Model Architectures, Big Data, Statistical Machine Learning, Applied Machine Learning, Machine Learning Algorithms, Generative Adversarial Networks (GANs), AI Enablement, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Customer Data Management, AI literacy, Autoencoders, Model Optimization, Deep Learning, Model Evaluation, Algorithms

Skills you'll gain: Programming Principles, Algorithms, C (Programming Language), Computer Programming, Program Development, Problem Solving, Solution Design, Computational Logic

Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Bootstrap (Front-End Framework), Debugging, UI Components, Web Development Tools, Front-End Web Development, Web Design and Development, Web Design, Semantic Web, Hypertext Markup Language (HTML), Browser Compatibility, Frontend Performance, Web Development, Web Content Accessibility Guidelines, Web Analytics and SEO, User Interface (UI), Software Engineering Tools, Javascript

Skills you'll gain: Teaching, Digital pedagogy, Learning Management Systems, Education Software and Technology, Technology Strategies, Planning, digital literacy, Content Management

Skills you'll gain: Human Resources, Human Resource Strategy, Human Resources Management and Planning, Talent Acquisition, Human Resource Management, Full Cycle Recruitment, Recruitment Strategies, Workforce Development, Human Capital, Human Resources Information System (HRIS), Compensation Management, People Management, Compensation Strategy, Workforce Planning, Human Resources Software, Benefits Administration, Recruitment, Interviewing Skills, Talent Management, Human Resource Policies

Skills you'll gain: Microsoft Azure, Microsoft 365, Cloud Security, Azure Active Directory, Cloud Management, User Provisioning, Data Governance, Data Security, Role-Based Access Control (RBAC), Identity and Access Management, Data Loss Prevention, Governance Risk Management and Compliance, Zero Trust Network Access, Data Management, File Management, Cloud Services, Security Controls, User Accounts, Cyber Security Policies, Threat Detection