Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Programming Principles, Computational Thinking, Development Environment, C++ (Programming Language), C and C++, Computer Programming, Integrated Development Environments, Debugging, Computer Science
Beginner · Course · 1 - 3 Months
Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis
Advanced · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Account Management, Consultative Selling, Selling Techniques, Business Risk Management, Upselling, Business Metrics, Business Communication, Sales Pipelines, Overcoming Objections, Sales Process, Solution Selling, Business Transformation, Customer Engagement, Strategic Thinking, Stakeholder Engagement, Innovation, Strategic Communication, Stakeholder Analysis, Value Propositions, Business Analytics
Beginner · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Power BI, Business Reporting, Business Intelligence, Data Storytelling, Business Intelligence Software, Data Visualization Software, Data Analysis, Microsoft Excel, Data Analysis Software, Data Modeling, Data Integration, Self Service Technologies, Data Management, Microsoft PowerPoint, Microsoft 365, Microsoft Office
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Computational Logic, Application Specific Integrated Circuits, Theoretical Computer Science, Data Structures, Verification And Validation, Computer Architecture, Systems Design, Algorithms, Computer Engineering, Mathematical Software, Design Software, Computer Programming Tools, Debugging, Digital Design, Software Development Tools
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Marketing Effectiveness, Growth Strategies, Marketing Analytics, Customer Insights, Cross-Functional Collaboration, Strategic Marketing, Marketing Strategies, Business Leadership, Marketing Management, Brand Strategy, Data-Driven Decision-Making, Performance Measurement, Innovation, Thought Leadership, Integrated Marketing Communications, Team Motivation
Intermediate · Course · 1 - 4 Weeks

CertNexus
Skills you'll gain: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Cybersecurity, Operations, Risk Management, Software Development, Operational Efficiency, Prototyping
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Database Design, Requirements Analysis, ASP.NET, Relational Databases, C# (Programming Language), Database Application, Full-Stack Web Development, Business Requirements, System Testing, Back-End Web Development, Maintainability, System Implementation, Integration Testing, Model View Controller, Software Architecture, SQL, Data Validation, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Embeddings, Model Deployment, MLOps (Machine Learning Operations), Model Evaluation, Data Cleansing, Anomaly Detection, Vector Databases, System Monitoring, Verification And Validation, Legal Technology, Semantic Web, E-Commerce, Large Language Modeling, Data Validation, Unsupervised Learning, Data Manipulation, Dimensionality Reduction, Performance Metric, Cost Reduction
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Front-End Web Development, HTML and CSS, Bootstrap (Front-End Framework), Web Design, User Interface (UI), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), User Interface and User Experience (UI/UX) Design, Event-Driven Programming, Web Applications, UI Components, Web Development, Interactive Design, User Interface (UI) Design, Javascript, jQuery, User Experience Design, Web Design and Development, Animations
Intermediate · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Cloud Services, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, Process Flow Diagrams, System Implementation, Governance, Project Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microservices, Application Deployment, Google Cloud Platform, Google App Engine, Cloud Applications, Spring Framework, Spring Boot, Kubernetes, Java, Software Architecture, Data Migration, Cloud Services, Application Performance Management, Databases, Database Management, Cloud Storage
Intermediate · Course · 1 - 4 Weeks