IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Project Risk Management, IT Management, Project Management, Software Development Methodologies, Systems Development Life Cycle, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, Security Management, Agile Methodology, Scrum (Software Development), Agile Software Development, Cloud Services, Information Technology Operations
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Strategic Communication, Management Training And Development, People Development, Business Transformation, Information Technology, Technology Strategies, Stakeholder Engagement, Organizational Strategy, Professional Networking, Value Propositions, Business Operations, Customer experience improvement, Continuous Improvement Process
Beginner · Course · 3 - 6 Months

Skills you'll gain: Health Technology, Healthcare Ethics, Clinical Informatics, Medical Imaging, Diagnostic Radiology, Clinical Documentation, Radiology, Clinical Nursing, Data Ethics, Responsible AI, Clinical Practices, Image Analysis, Health Informatics, X-Ray Computed Tomography, Clinical Research, Risking, AI literacy, Predictive Analytics, Decision Support Systems, AI Personalization
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: IT Management, Project Risk Management, Risk Management, Risk Analysis, Project Management, AI literacy, Internal Communications, Responsible AI, Generative AI, Case Studies, Innovation, Data-Driven Decision-Making, Decision Making
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Theory, Data Management, Database Management Systems, Databases, Database Development, Database Architecture and Administration, Data Integrity, Oracle Databases, Data Modeling, Data Access, Data Analysis, Data Manipulation, Data Structures, User Accounts
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Security, Network Troubleshooting, Computer Networking, IT Security Architecture, Package and Software Management, IT Infrastructure, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, Network Administration, General Networking, Network Architecture, Cloud Management, Disaster Recovery, Operating Systems, Software Installation, Technical Support
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Selling Techniques, Sales Presentations, Closing (Sales), Sustainable Business, General Sales Practices, Sales Training, Consultative Approaches, Communication Strategies, Sales, Strategic Communication, Professional Development, Sales Development, Verbal Communication Skills, Customer Relationship Building, Sales Strategy, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines
Intermediate · Course · 1 - 4 Weeks

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Health Technology, Health Systems, Health Informatics, Health Care Administration, Health Care, Health Administration, Health Information Management, Telehealth, Clinical Informatics, Medical Records, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Electronic Medical Record System, Health Policy, Patient Communication, Interoperability, Patient-centered Care, Emerging Technologies
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Mobile Security, Information Systems Security, Security Controls, Virtual Private Networks (VPN), Telecommunications, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Multi-Factor Authentication, System Configuration, Network Protocols
Advanced · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Customer Relationship Building, Driving engagement, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies
Beginner · Course · 1 - 4 Weeks