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Results for "outbound calls"


  • Status: Free
    Free
    G

    Georgia Institute of Technology

    Lesson | Understand and Be Understood on the Phone

    Skills you'll gain: English Language, Oral Comprehension, Language Competency

    4.6
    Rating, 4.6 out of 5 stars
    ·
    70 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Billing & Accelerate Collections

    Skills you'll gain: Billing, Billing & Invoicing, Billing Systems, Accounts Payable and Receivable, Invoicing, Accounts Receivable, Balancing (Ledger/Billing), Payment Processing and Collection, Accounting Records, Cash Management, Cash Flows, Ledgers (Accounting), Financial Data, Accounting, Business Metrics, Key Performance Indicators (KPIs), Prioritization, Data-Driven Decision-Making, Analysis, Strategic Prioritization

    1.5
    Rating, 1.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Service Operations Management

    Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    Customer Service Fundamentals

    Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.9K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    External Communications Channels

    Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Marketing, Social Media Management, Social Media, Stakeholder Communications, Marketing Communications, Branding, Brand Strategy, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications, Corporate Sustainability, User Feedback

    4.6
    Rating, 4.6 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Connectez vos outils avec Slack

    Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Internal Communications, Business Software, Team Management, Business Communication

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    مندوب مبيعات HubSpot

    Skills you'll gain: Sales Presentation, Sales Presentations, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Persona Development, Data Visualization, Prospecting and Qualification, Sales Training, Sales Development, Technical Sales, Sales Strategy, Sales Process, Customer Relationship Building, Target Audience, Data-Driven Decision-Making, Sales, General Sales Practices, Customer Acquisition Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    6 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Offline Marketing Strategies for Business Growth

    Skills you'll gain: Customer Engagement, Customer Relationship Building, Promotional Strategies, Marketing Channel, Promotions and Campaigns, Telemarketing, Marketing Materials, Event Marketing, Branding, Brand Awareness, Advertising, Marketing, Marketing Strategies, Digital Advertising, Consumer Behaviour

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Apply API Testing & Automation with Postman

    Skills you'll gain: Postman API Platform, Continuous Delivery, Continuous Integration, Web Services, API Design, Test Tools, Spring Framework, Application Programming Interface (API), CI/CD, Test Execution Engine, Service Oriented Architecture, Verification And Validation, Software Testing, Restful API, Interactive Data Visualization, Server Side, Web Applications, Program Development, Virtual Environment, Automation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    22 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    STARWEAVER

    Business Process Outsourcing Strategies in Hospitality

    Skills you'll gain: Vendor Management, Hospitality Services, Hospitality, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Business Process, Business Process Management, Hotel Operations, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Communication Strategies

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EC-Council

    Into the Trenches: Security Operations Center

    Skills you'll gain: Incident Response, Vulnerability Management, Security Information and Event Management (SIEM), Event Monitoring, Cyber Threat Hunting, Intrusion Detection and Prevention, Enterprise Security, Threat Detection, Data Loss Prevention, Network Analysis

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

1…171819…21

In summary, here are 10 of our most popular outbound calls courses

  • Lesson | Understand and Be Understood on the Phone: Georgia Institute of Technology
  • Billing & Accelerate Collections: Coursera
  • Service Operations Management: Microsoft
  • Customer Service Fundamentals: Knowledge Accelerators
  • External Communications Channels: University of California, Irvine
  • Connectez vos outils avec Slack: Coursera
  • مندوب مبيعات HubSpot: HubSpot Academy
  • Offline Marketing Strategies for Business Growth: EDUCBA
  • Apply API Testing & Automation with Postman: EDUCBA
  • Generative AI Essentials for Customer Service: Edureka

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