Georgia Institute of Technology
Skills you'll gain: English Language, Oral Comprehension, Language Competency
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Billing, Billing & Invoicing, Billing Systems, Accounts Payable and Receivable, Invoicing, Accounts Receivable, Balancing (Ledger/Billing), Payment Processing and Collection, Accounting Records, Cash Management, Cash Flows, Ledgers (Accounting), Financial Data, Accounting, Business Metrics, Key Performance Indicators (KPIs), Prioritization, Data-Driven Decision-Making, Analysis, Strategic Prioritization
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Corporate Communications, Media Relations, Strategic Communication, Target Audience, Public Relations, Social Media Marketing, Social Media Management, Social Media, Stakeholder Communications, Marketing Communications, Branding, Brand Strategy, Brand Management, Communication Strategies, Social Media Strategy, Stakeholder Management, Internal Communications, Corporate Sustainability, User Feedback
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Internal Communications, Business Software, Team Management, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Presentations, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Persona Development, Data Visualization, Prospecting and Qualification, Sales Training, Sales Development, Technical Sales, Sales Strategy, Sales Process, Customer Relationship Building, Target Audience, Data-Driven Decision-Making, Sales, General Sales Practices, Customer Acquisition Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Customer Engagement, Customer Relationship Building, Promotional Strategies, Marketing Channel, Promotions and Campaigns, Telemarketing, Marketing Materials, Event Marketing, Branding, Brand Awareness, Advertising, Marketing, Marketing Strategies, Digital Advertising, Consumer Behaviour
Mixed · Course · 1 - 3 Months

Skills you'll gain: Postman API Platform, Continuous Delivery, Continuous Integration, Web Services, API Design, Test Tools, Spring Framework, Application Programming Interface (API), CI/CD, Test Execution Engine, Service Oriented Architecture, Verification And Validation, Software Testing, Restful API, Interactive Data Visualization, Server Side, Web Applications, Program Development, Virtual Environment, Automation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, AI Integrations, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality Services, Hospitality, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Business Process, Business Process Management, Hotel Operations, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Vulnerability Management, Security Information and Event Management (SIEM), Event Monitoring, Cyber Threat Hunting, Intrusion Detection and Prevention, Enterprise Security, Threat Detection, Data Loss Prevention, Network Analysis
Intermediate · Course · 1 - 3 Months