
Coursera
Skills you'll gain: Sales Strategy, Customer Analysis, AI Personalization, Sales, Personalized Campaigns, Generative AI, Customer Insights, Forecasting, Personalized Service, Data-Driven Decision-Making, Revenue Forecasting, Analytics, AI Integrations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Computer Security Incident Management, Endpoint Detection and Response, Cyber Threat Intelligence, Intrusion Detection and Prevention, Threat Detection, Cyber Attacks, Cybersecurity, Network Security, Digital Forensics, Network Monitoring, Data Security, Network Analysis, Exploitation techniques, Malware Protection, Memory Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
Beginner · Course · 1 - 4 Weeks

Liberty Mutual Insurance
Skills you'll gain: Insurance, Insurance Policies, Closing (Sales), Insurance Sales, Overcoming Objections, Sales Prospecting, Productivity, Prospecting and Qualification, Verbal Communication Skills, Workers Compensation, Storytelling, Risk Management, Customer Relationship Building, Customer Retention, Communication, Law, Regulation, and Compliance, Sales Presentation, Consultative Selling, Product Knowledge, Cyber Risk
Beginner · Professional Certificate · 3 - 6 Months

West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Strategic Planning, Sales Training, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales, Purchasing, Compensation Management, Goal Setting, Recruitment
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Peer Review, General Sales Practices, Phone Sales, Communication, Communication Strategies, Marketing Psychology, Drive Engagement, Consumer Behaviour, Discussion Facilitation, Driving engagement, Relationship Building, Customer Engagement
Intermediate · Course · 1 - 3 Months

Universitat Politècnica de València
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Sales Presentations, Brainstorming, Ideation, Selling Techniques, Marketing Communications, Business Correspondence, Advertising, Promotional Strategies, Discussion Facilitation, Presentations, Consultative Selling, Persuasive Communication, Business Writing, Product Promotion, Influencing, Concision, Data Visualization, Vocabulary
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Health Technology, Health Systems, Health Policy, Health Care, Informatics, Health Information Management, Information Technology, Health Care Procedure and Regulation, Systems Analysis, Health Insurance Portability And Accountability Act (HIPAA) Compliance, System Requirements, Requirements Analysis, Interoperability, Data Literacy, Data Sharing, Medical Imaging, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales, Prospecting and Qualification
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Product Development, Agile Methodology, Security Management, Cyber Security Assessment, Audit Planning, Cyber Risk, Performance Metric, Business Ethics, Law, Regulation, and Compliance, Risk Management
Intermediate · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: B2B Sales, Sales Strategy, Consumer Behaviour, Sales, Sales Management, Business Marketing, General Sales Practices, Selling Techniques, Marketing Channel, Brand Loyalty, Sales Process, Marketing Strategies, Marketing, Customer Analysis, Sales Enablement, Specialized Sales, Cross-Channel Marketing, Marketing Effectiveness, Business-To-Consumer, Sales Support
Beginner · Course · 1 - 3 Months