Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Pontificia Universidad Católica del Perú
Skills you'll gain: Social Justice, Higher Education, Sustainable Development, Case Studies, Sustainability Standards, Community Development, Student Support and Services, Community Outreach, Cultural Diversity, Diversity Equity and Inclusion Initiatives, Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Blockchain, Risk Management, Risk Analysis, Business Risk Management, Governance Risk Management and Compliance, Legal Risk, Interoperability, Cyber Risk, Information Technology Architecture, Network Architecture, Systems Architecture, Data Architecture, Governance, Solution Architecture, Application Security, Project Documentation, Technical Documentation, Cryptography, Enterprise Architecture, Data Storage
Beginner · Specialization · 3 - 6 Months

Pearson
Skills you'll gain: Virtual Local Area Network (VLAN), Network Security, Network Troubleshooting, Dynamic Host Configuration Protocol (DHCP), Network Architecture, TCP/IP, Routing Protocols, Network Switches, Network Routing, Open Shortest Path First (OSPF), Wireless Networks, Ansible, General Networking, Network Infrastructure, Software-Defined Networking, Computer Networking, Local Area Networks, Network Planning And Design, Virtual Private Networks (VPN), Networking Hardware
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Blockchain, Web Development Tools, Development Environment, Software Development Tools, Microsoft Development Tools, Program Development, Integrated Development Environments, Application Deployment, Transaction Processing, Application Design, Front-End Web Development, Software Development, Javascript, Systems Architecture, Network Architecture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI Agents, LangChain, LLM Application, Agentic systems, Development Environment, Generative AI, OpenAI, Artificial Intelligence, Scalability, Virtual Environment, Performance Testing, Programming Principles, Performance Tuning, Design
Intermediate · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Ethics, Stakeholder Management, Corporate Strategy, Business Transformation, Governance, Business Leadership, Sustainable Business, Innovation, Stakeholder Analysis, Leadership
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Visualization Software, Scientific Visualization, Interactive Data Visualization, Geospatial Information and Technology, Data Presentation, Color Theory, Graphic and Visual Design, Tree Maps, Visualization (Computer Graphics), Data Storytelling, Design Elements And Principles, Plot (Graphics), Data Literacy, Heat Maps, Computer Displays, Exploratory Data Analysis, Time Series Analysis and Forecasting, Data Mapping, Scatter Plots, Scalability
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Bash (Scripting Language), Systems Administration, Operating System Administration, Shell Script, Linux Commands, Linux Administration, Unix Shell, Linux, Unix, Scripting
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Networking Hardware, OSI Models, Network Architecture, Network Protocols, Network Security, TCP/IP, Computer Networking, Local Area Networks, Virtual Private Networks (VPN), Wireless Networks, Network Routing, Wide Area Networks, Network Switches, Virtual Local Area Network (VLAN), Firewall
Intermediate · Course · 1 - 3 Months

KodeKloud
Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Management, Cloud Solutions, Cloud Platforms, Cloud Services, Cloud Infrastructure, Cloud Security, Amazon S3, Cloud Storage, Amazon CloudWatch, Amazon DynamoDB, Data Storage, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Code Review, Technical Documentation, Software Documentation
Advanced · Course · 1 - 3 Months