• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • P

    Packt

    COBIT 2019 Foundation

    Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), IT Management, Information Technology Architecture, Performance Management, Governance, Enterprise Architecture, Program Implementation, Process Management, Information Technology, Business Process, Training and Development, Risk Management

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    GenAI and LLMs on AWS

    Skills you'll gain: Amazon Bedrock, Model Deployment, Large Language Modeling, MLOps (Machine Learning Operations), Amazon Web Services, AI Security, AI Workflows, Continuous Monitoring, Data Ethics, Responsible AI, Application Deployment, Generative AI, Cloud Computing, Serverless Computing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Linux Foundations and Basic System Administration

    Skills you'll gain: File Systems, Linux, Linux Administration, Remote Access Systems, Linux Commands, Command-Line Interface, Unix Commands, Operating System Administration, Virtualization and Virtual Machines, User Accounts, File Management, Software Installation, Virtual Machines, Unix, Systems Administration, Operating Systems, System Configuration, Open Source Technology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Embedded C Programming Essentials

    Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Integrated Development Environments, C (Programming Language), Development Environment, Data Storage, Computer Architecture, Computer Programming

    4.8
    Rating, 4.8 out of 5 stars
    ·
    71 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Monitoring and Backup in Azure

    Skills you'll gain: Microsoft Azure, Virtual Networking, Cloud Services, System Monitoring, Network Monitoring, Application Performance Management, Cloud Management, Cloud Infrastructure, Virtual Machines, Disaster Recovery, Containerization, Data Storage

    4
    Rating, 4 out of 5 stars
    ·
    27 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Boosting Productivity through the Tech Stack

    Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

    4.3
    Rating, 4.3 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Salesforce Capstone: Organization Integration

    Skills you'll gain: Salesforce, Email Marketing, User Accounts, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Introduction to AI: Key Concepts and Applications

    Skills you'll gain: AI Enablement, Model Evaluation, Performance Metric, Artificial Intelligence and Machine Learning (AI/ML), Strategic Leadership, Responsible AI, Machine Learning Algorithms, Data Quality, Model Deployment, Machine Learning, Algorithms, Classification Algorithms, Artificial Neural Networks, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements, Data Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    D

    DeepLearning.AI

    Functions, Tools and Agents with LangChain

    Skills you'll gain: LangChain, LLM Application, Tool Calling, ChatGPT, Generative AI Agents, Prompt Engineering, Application Development, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    115 reviews

    Intermediate · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    E

    Erasmus University Rotterdam

    Science Communication: Communicating Trustworthy Information in the Digital World

    Skills you'll gain: digital literacy, Journalism, Media and Communications, Public Affairs, Research, Technical Communication, Driving engagement, Health Policy, Scientific Methods, Digital Communications, Threat Detection, Discussion Facilitation, Data Sharing, Policy Development, Content Creation, Social Sciences

    4.6
    Rating, 4.6 out of 5 stars
    ·
    61 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dassault Systèmes

    SOLIDWORKS Revolution and Cut Features

    Skills you'll gain: SolidWorks (CAD), 3D Modeling, Computer-Aided Design, Mechanical Design, Technical Design

    5
    Rating, 5 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Google Cloud

    Understanding Your Google Cloud Costs

    Skills you'll gain: Google Cloud Platform, Billing, Looker (Software), Billing Systems, Expense Management, Cloud Management, Dashboard, Cost Management, Expense Reports, Google Sheets, Account Management, Resource Management, Identity and Access Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    78 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support engineer
technical support and services
technical support specialist
technical support (it) case studies and capstone
technical support analyst
technical support basics
technical support google
1…171172173…337

In summary, here are 10 of our most popular technical support courses

  • COBIT 2019 Foundation : Packt
  • GenAI and LLMs on AWS: Duke University
  • Linux Foundations and Basic System Administration: Packt
  • Embedded C Programming Essentials: EDUCBA
  • Monitoring and Backup in Azure : Whizlabs
  • Boosting Productivity through the Tech Stack: Salesforce
  • Salesforce Capstone: Organization Integration: University of California, Irvine
  • Introduction to AI: Key Concepts and Applications: Johns Hopkins University
  • Functions, Tools and Agents with LangChain: DeepLearning.AI
  • Science Communication: Communicating Trustworthy Information in the Digital World: Erasmus University Rotterdam

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok