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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Establishing Your Sales Strategy

    Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Sales Presentation, Data Centers, Customer Insights, Interviewing Skills, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    L

    LearnQuest

    Advanced Java

    Skills you'll gain: Apache Maven, Spring Framework, Microservices, Java Platform Enterprise Edition (J2EE), Spring Boot, Java, Java Programming, Back-End Web Development, Software Architecture, Load Balancing, Application Servers, Restful API, Web Applications, Scalability

    4.5
    Rating, 4.5 out of 5 stars
    ·
    51 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Design Thinking for Data Professionals

    Skills you'll gain: A/B Testing, Design Thinking, Experience Design, Data Storytelling, Dashboard, User Feedback, Solution Design, Stakeholder Engagement, Customer Insights, Interviewing Skills, Empathy & Emotional Intelligence, Business Requirements, Problem Solving

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    5G Network Architecture and Protocols

    Skills you'll gain: Network Architecture, Network Protocols, Wireless Networks, Network Performance Management, Network Planning And Design, Network Infrastructure, Communication Systems, Telecommunications, Emerging Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    What is Technology Entrepreneurship and Innovation?

    Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
    ·
    57 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Statistics and Data Analysis with Excel: Intermediate

    Skills you'll gain: Pivot Tables And Charts, Data Visualization, Statistical Inference, Data Visualization Software, Correlation Analysis, Microsoft Excel, Probability & Statistics, Regression Analysis, Statistical Hypothesis Testing, Data Analysis, Excel Formulas, Statistical Analysis, Sampling (Statistics), Trend Analysis, Forecasting, Variance Analysis

    4.5
    Rating, 4.5 out of 5 stars
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    15 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IBM

    IBM Data Topology

    Skills you'll gain: Multi-Cloud, Data Architecture, Data Flow Diagrams (DFDs), Multi-Tenant Cloud Environments, Dataflow, Data Management, Regulatory Compliance, Information Architecture, Data Infrastructure, AI Enablement, Data Integration, Data Strategy, Data Science, Strategic Planning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    35 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Practical Neuromarketing Research

    Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    UX Research and Information Architecture 

    Skills you'll gain: Information Architecture, UI/UX Research, Design Research, User Interface and User Experience (UI/UX) Design, Persona Development, Usability, Usability Testing, Qualitative Research, Surveys, Prototyping, Tree Maps, Interviewing Skills

    4.9
    Rating, 4.9 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    OpenAI ChatGPT: Enterprise Solutions Unleashed

    Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Analytics, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering Total Quality Management: Analyze, Apply & Improve

    Skills you'll gain: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    17 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Advanced Creative Thinking and AI: Tools for Success

    Skills you'll gain: Design Thinking, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Ideation, Innovation, Artificial Intelligence, Critical Thinking, Generative AI, Prototyping

    4.7
    Rating, 4.7 out of 5 stars
    ·
    112 reviews

    Advanced · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • Dell Technologies Establishing Your Sales Strategy: Dell
  • Advanced Java: LearnQuest
  • Design Thinking for Data Professionals: Fractal Analytics
  • 5G Network Architecture and Protocols: LearnQuest
  • What is Technology Entrepreneurship and Innovation?: Arizona State University
  • Statistics and Data Analysis with Excel: Intermediate: Macquarie University
  • IBM Data Topology: IBM
  • Practical Neuromarketing Research: Johns Hopkins University
  • UX Research and Information Architecture : IBM
  • OpenAI ChatGPT: Enterprise Solutions Unleashed: Coursera

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