Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

University of California, Irvine
Skills you'll gain: Team Leadership, Stakeholder Communications, Project Management, Team Building, Team Performance Management, Project Controls, Project Planning, Project Management Life Cycle, Organizational Leadership, Project Performance, Knowledge Transfer
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Product Development, New Product Development, Product Management, Sustainable Business, Product Lifecycle Management, Marketing, Sustainable Design, Marketing Strategies, Financial Analysis, Target Market, Business Metrics, Presentations
Build toward a degree
Beginner · Course · 1 - 3 Months

The Chinese University of Hong Kong
Skills you'll gain: Consumer Behaviour, Brand Management, Marketing, Global Marketing, Digital Media Strategy, Market Dynamics, Advertising, E-Commerce, Cultural Sensitivity, Cultural Diversity, Social Sciences, Sociology
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Organizational Strategy, Human Resources, Employee Engagement, Human Resources Management and Planning, People Management, Workforce Management, Team Motivation, Compensation Management, Employee Performance Management, Employee Onboarding, Recruitment, Recruitment Strategies, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Qualitative Research, Research Methodologies, Surveys, Science and Research, Data Collection, Focus Group, Research, Market Research, Research Design, Sample Size Determination, Interviewing Skills, Probability & Statistics, Case Studies
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Emotional Intelligence, Conflict Management, Empathy, Relationship Management, Leadership, Professional Development, Stress Management, Self-Awareness, Team Management, Resilience, Decision Making, Active Listening
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Entrepreneurship, Design Thinking, Systems Thinking, Sustainable Development, Feasibility Studies, Ideation, Social Justice, Needs Assessment, Self-Awareness, Community Development, Innovation, Case Studies, Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Pipelines, Customer Relationship Management, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Strategy, Prospecting and Qualification, Process Optimization, Customer Engagement
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Analysis, Business Planning, Sales Strategy, Sales Pipelines, Entrepreneurship, Market Analysis, Innovation, Marketing, Market Research, Product Management, Product Development, Business Strategies, Business Solutions, Value Propositions, Business Modeling, Interviewing Skills, Finance
Beginner · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Agile Methodology, Waterfall Methodology, Project Planning, Kanban Principles, Timelines, Sprint Planning, Scheduling, Project Management, Project Scoping, Project Management Life Cycle, Scope Management, Resource Management, Risk Management, Stakeholder Management
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Sustainable Business, Investments, Investment Management, Return On Investment, Portfolio Management, Sustainability Reporting, Due Diligence, Stakeholder Engagement, Environmental Issue, Stakeholder Analysis, Market Trend, Risk Analysis, Risk Management, Performance Measurement, Climate Change Mitigation, Governance, Corporate Finance, Petroleum Industry
Mixed · Course · 1 - 4 Weeks