Contact tracing courses can help you learn the principles of disease transmission, effective communication strategies, and data collection techniques. You can build skills in analyzing contact patterns, managing case data, and implementing public health protocols. Many courses introduce tools like mobile applications for tracking exposure, databases for managing case information, and software for visualizing transmission networks, all of which are crucial for effective contact tracing and outbreak management.

University of California San Diego
Skills you'll gain: Java, Computer Programming, Object Oriented Programming (OOP), Test Case, Digital pedagogy, Debugging, Algorithms, Data Structures, Integrated Development Environments
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Milestones (Project Management), Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making, Drive Engagement, Goal Setting, Needs Assessment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours

University of California San Diego
Skills you'll gain: Java, Pedagogy, Debugging, Object Oriented Programming (OOP), Computer Programming, Computational Thinking, Cultural Responsiveness, Digital pedagogy
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: HubSpot CRM, Sales Pipelines, Email Marketing, Dashboard, Sales Process, Customer Relationship Management (CRM) Software, Customer Relationship Management, Team Management, Customer Data Management, User Accounts, Marketing
Beginner · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Product Marketing, Product Demonstration, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Electric Power Systems, Safety Standards, Safety and Security, Emerging Technologies, Control Systems, Global Positioning Systems, Environmental Issue, Computer Vision, Artificial Intelligence, Algorithms
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Value Propositions
Beginner · Course · 1 - 4 Weeks