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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Strategic Leadership: Visionary Skills for Success

    Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management, Negotiation, Empathy, Business Strategy, Stakeholder Engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Communicating Across Cultures for Team Success

    Skills you'll gain: Conflict Management, Intercultural Competence, Team Building, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Team Leadership, Collaboration, Cultural Sensitivity, Verbal Communication Skills, Active Listening, Communication, Empathy, Leadership, Non-Verbal Communication, Safety Culture, Relationship Building, Adaptability

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Cybersecurity Policy & Governance for Business Success

    Skills you'll gain: Cyber Governance, Cyber Security Policies, Continuous Improvement Process, Business Risk Management, Governance Risk Management and Compliance, Enterprise Risk Management (ERM), Governance, Risk Management, Audit Planning, Compliance Management, Cybersecurity, Key Performance Indicators (KPIs), Performance Measurement, Regulatory Compliance, Auditing, ISO/IEC 27001, Employee Training, NIST 800-53, General Data Protection Regulation (GDPR), Stakeholder Engagement

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze and Apply Agile & Scrum for Business Success

    Skills you'll gain: Team Performance Management, Kanban Principles, Estimation

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Italiano

    Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Developing An Entrepreneurial Mindset: First Step Towards Success

    Skills you'll gain: Entrepreneurship, Market Opportunities, Lean Methodologies, Open Mindset, Growth Mindedness, New Business Development, Creative Thinking, Business Development, Personal Development, Self-Awareness, Business Modeling, Overcoming Obstacles, Business, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    950 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Strategies for Success in your Music Career

    Skills you'll gain: Productivity, Professional Networking, Time Management, Prioritization, Goal Setting, Personal Development, Self-Awareness, Organizational Skills, Music Performance, Music, Professional Development, Relationship Building, Planning, Adaptability, Collaboration, Creativity

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - Français

    Skills you'll gain: Product Support, Help Desk Support, Google Cloud Platform, System Support, Service Level, Technical Support and Services, Technical Support, End User Training and Support, Technical Communication, Cloud Services, Issue Tracking, Data Management, Record Keeping, Personally Identifiable Information

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Customer Service, Customer experience improvement, Self Service Technologies, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Financial & Technical Skills for Business Success

    Skills you'll gain: Spreadsheet Software, Financial Statements, Financial Statement Analysis, Financial Acumen, Excel Formulas, Microsoft Excel, Content Marketing, Balance Sheet, Profit and Loss (P&L) Management, Cash Flows, Registration, Web Servers

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 한국어

    Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    A Blueprint for Success – Your Video Pre-Production

    Skills you'll gain: Video Production, Storyboarding, Storytelling, Videography, Video Editing, Cinematography, Writing, Editing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Strategic Leadership: Visionary Skills for Success: Coursera
  • Communicating Across Cultures for Team Success: University of Colorado System
  • Cybersecurity Policy & Governance for Business Success : Starweaver
  • Analyze and Apply Agile & Scrum for Business Success: EDUCBA
  • Google Cloud Customer Care Fundamentals - Italiano: Google Cloud
  • Developing An Entrepreneurial Mindset: First Step Towards Success : Michigan State University
  • Strategies for Success in your Music Career: University of Colorado Boulder
  • Google Cloud Customer Care Fundamentals - Français: Google Cloud
  • Introduction to AI for customer care professionals: AI Business School
  • Financial & Technical Skills for Business Success: Packt

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