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  • Customer Support

Results for "customer support"


  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    42 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Illinois Urbana-Champaign

    Customer Insights: New Product Development Orientation

    Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Journey Mapping, Customer experience improvement, Product Development, Customer Analysis, Consumer Behaviour, Business Research, User Research, Customer Engagement, Market Research, Case Studies, Product Strategy, Innovation, Needs Assessment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    113 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Healthcare Data Visualization and Decision Support

    Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Annual Campaigns: Building a Case for Support

    Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Customer Relationship Building, Driving engagement, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Data-Driven Decision-Making, Cross-Channel Marketing, Communication Strategies

    4.2
    Rating, 4.2 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Customer Centricity with Professor Jagdish Sheth

    Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Analysis, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    100 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Support for Visual Processing with Microsoft Word

    Skills you'll gain: Education Software and Technology, Microsoft Office

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University of Cape Town

    Disability Inclusion in Education: Building Systems of Support

    Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare

    4.9
    Rating, 4.9 out of 5 stars
    ·
    860 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Visualization Software, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Strategic Customer Relationship Management & Sales Technique

    Skills you'll gain: Sales Presentation, Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Sales Development, Lead Generation, Employee Onboarding, Sales Operations, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing

    3.7
    Rating, 3.7 out of 5 stars
    ·
    21 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Preparation for CompTIA A+ Certification

    Skills you'll gain: Command-Line Interface, Virtualization and Virtual Machines, Network Security, Virtualization, Operating Systems, Hardware Troubleshooting, Information Technology Operations, Network Troubleshooting, Computer Hardware, Network Support, Cloud Computing, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Operating System Administration, Network Infrastructure, Data Storage, Peripheral Devices

    4.6
    Rating, 4.6 out of 5 stars
    ·
    286 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI for Customer Service Automation

    Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Using Surveys To Improve Your Customer Service

    Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer support courses

  • Create a services customer satisfaction process: Coursera
  • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
  • Healthcare Data Visualization and Decision Support: SkillUp
  • Annual Campaigns: Building a Case for Support: University of California, Davis
  • Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
  • Support for Visual Processing with Microsoft Word: Coursera
  • Disability Inclusion in Education: Building Systems of Support : University of Cape Town
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
  • Preparation for CompTIA A+ Certification: IBM

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