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  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Digital Marketing Tools: Machine Learning and AI

    Skills you'll gain: Apache Hadoop, Machine Learning Methods, Customer Analysis, MarTech, Marketing Analytics, Digital Marketing, Marketing Strategies, Big Data, Machine Learning, Artificial Neural Networks, Performance Review, Machine Learning Algorithms, Deep Learning, Artificial Intelligence, Predictive Analytics

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
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    D

    Dubai College of Tourism

    The Travel Booking Lifecycle

    Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    American Council on Exercise

    Personal Training: Sales and Client Retention

    Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Professional Development, Customer Engagement, Business Metrics, Exercise Science, Business Acumen

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    D

    Dubai College of Tourism

    Menu Design for Dubai Hospitality

    Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Building DApps In Ethereum Blockchain

    Skills you'll gain: Blockchain, Secure Coding, Penetration Testing, Front-End Web Development, Application Development, Security Testing, Web Development Tools, Application Security, Development Environment, Web Development, Software Development Tools, Cyber Security Assessment, JavaScript Frameworks, Payment Systems, Transaction Processing, Microsoft Development Tools, Authorization (Computing), User Interface (UI), Authentications, Programming Principles

    4.9
    Rating, 4.9 out of 5 stars
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    140 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Uma Perspectiva Prática da Transformação Digital

    Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Culture Transformation, Organizational Change, Customer experience strategy (CX), Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    G

    Google

    Listening and Engagement on Social Media

    Skills you'll gain: Relationship Building, User Feedback, Content Strategy

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Feedback Skills

    Skills you'll gain: Constructive Feedback, Communication, Business Communication, Interpersonal Communications, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Management, Growth Mindedness, Collaboration, Personal Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Exam Prep: Certified Information Systems Auditor (CISA)

    Skills you'll gain: Audit Planning, Network Security, Disaster Recovery, Business Continuity Planning, Security Testing, Cybersecurity, Infrastructure Security, Identity and Access Management, Database Management, Enterprise Architecture, Database Administration, Problem Management, Compliance Management, Regulatory Compliance, Auditing, Quality Assurance, Cloud Computing, OSI Models, Asset Management, Quality Management

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
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    I

    IBM

    Generative AI: Boost Your Sales Career

    Skills you'll gain: Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, Prospecting and Qualification, Responsible AI, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Blockchains, Tokens, and The Decentralized Future

    Skills you'll gain: Blockchain, Cryptography, FinTech, Governance, Emerging Technologies, Payment Systems, Transaction Processing, Law, Regulation, and Compliance, Distributed Computing, Digital Assets, Internet Of Things, Case Studies

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Demand Planning in RStudio: Create Demand Forecast

    Skills you'll gain: Demand Planning, Customer Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Data Analysis, Predictive Modeling, R Programming, Data Visualization

    Intermediate · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer insights courses

  • Digital Marketing Tools: Machine Learning and AI: University of Maryland, College Park
  • The Travel Booking Lifecycle: Dubai College of Tourism
  • Personal Training: Sales and Client Retention: American Council on Exercise
  • Menu Design for Dubai Hospitality: Dubai College of Tourism
  • Building DApps In Ethereum Blockchain: EDUCBA
  • Uma Perspectiva Prática da Transformação Digital: Fundação Instituto de Administração
  • Listening and Engagement on Social Media: Google
  • Feedback Skills: Packt
  • Exam Prep: Certified Information Systems Auditor (CISA): Whizlabs
  • Generative AI: Boost Your Sales Career: IBM

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