Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Maryland, College Park
Skills you'll gain: Apache Hadoop, Machine Learning Methods, Customer Analysis, MarTech, Marketing Analytics, Digital Marketing, Marketing Strategies, Big Data, Machine Learning, Artificial Neural Networks, Performance Review, Machine Learning Algorithms, Deep Learning, Artificial Intelligence, Predictive Analytics
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Customer Retention, Sales Prospecting, Customer Acquisition Management, Performance Measurement, Customer Relationship Building, Drive Engagement, Professional Development, Customer Engagement, Business Metrics, Exercise Science, Business Acumen
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Secure Coding, Penetration Testing, Front-End Web Development, Application Development, Security Testing, Web Development Tools, Application Security, Development Environment, Web Development, Software Development Tools, Cyber Security Assessment, JavaScript Frameworks, Payment Systems, Transaction Processing, Microsoft Development Tools, Authorization (Computing), User Interface (UI), Authentications, Programming Principles
Beginner · Specialization · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Culture Transformation, Organizational Change, Customer experience strategy (CX), Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Building, User Feedback, Content Strategy
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Constructive Feedback, Communication, Business Communication, Interpersonal Communications, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Management, Growth Mindedness, Collaboration, Personal Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Network Security, Disaster Recovery, Business Continuity Planning, Security Testing, Cybersecurity, Infrastructure Security, Identity and Access Management, Database Management, Enterprise Architecture, Database Administration, Problem Management, Compliance Management, Regulatory Compliance, Auditing, Quality Assurance, Cloud Computing, OSI Models, Asset Management, Quality Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Sales Strategy, Sales Presentation, Sales Enablement, Sales Training, Sales Pipelines, Sales Management, Generative AI, Lead Generation, Sales Prospecting, LinkedIn, B2B Sales, AI Personalization, Prospecting and Qualification, Responsible AI, ChatGPT, Email Marketing, Artificial Intelligence, Marketing Collateral, Proposal Writing, Forecasting
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Blockchain, Cryptography, FinTech, Governance, Emerging Technologies, Payment Systems, Transaction Processing, Law, Regulation, and Compliance, Distributed Computing, Digital Assets, Internet Of Things, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Demand Planning, Customer Demand Planning, Supply Chain Planning, Production Planning, Forecasting, Time Series Analysis and Forecasting, Trend Analysis, Inventory Management System, Data Analysis, Predictive Modeling, R Programming, Data Visualization
Intermediate · Guided Project · Less Than 2 Hours