Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: MySQL, Business Intelligence, Role-Based Access Control (RBAC), SQL, Relational Databases, Database Software, Data Presentation, Database Management Systems, Data Visualization Software, Database Management, Databases, Data Access, Authorization (Computing), Query Languages, Performance Tuning
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Insurance, Insurance Policies, Risk Management, Risk Management Framework, Asset Protection, Underwriting, Long Term Care, Risk Mitigation, Economics, Loss Prevention, Wealth Management, Disabilities, Financial Services, Risk Analysis, Finance, Financial Planning, Property Management, Human Capital, Property and Real Estate, Behavioral Management
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Design Thinking, Business Modeling, Entrepreneurship, Value Propositions, New Product Development, Market Opportunities, Ideation, Gap Analysis, Innovation, Technology Strategies, Strategic Thinking, New Business Development, Engineering Management, Technology Solutions, Market Analysis, Business Strategies, Business Strategy, Competitive Analysis, Sustainable Business, Engineering
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blogs, Content Marketing, Content Creation, HubSpot CRM, Marketing Strategies, Conversion Funnel Analysis, Marketing Automation, Customer Engagement, Digital Marketing Tools, Email Marketing, Marketing Effectiveness, AI Integrations, Artificial Intelligence
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Generative AI, Experience Design, AI powered creativity, Data-Driven Decision-Making, AI Integrations, AI Workflows, Data Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Management, IT General Controls (ITGC), Control Objectives for Information and Related Technology (COBIT), Cloud Management, Information Technology, Risk Management Framework, Governance Risk Management and Compliance, Quality Assurance, Compliance Auditing, Organizational Change, Internal Auditing, Technology Strategies, Governance, Quality Monitoring, Audit Planning, Information Technology Infrastructure Library, Risk Management, Cloud Computing, Cloud Services, Business Priorities
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management Framework, Compliance Auditing, Regulatory Compliance, Cyber Governance, Communication Strategies, Internal Auditing
Intermediate · Course · 1 - 3 Months
Emory University
Skills you'll gain: Marketing Channel, Marketing Effectiveness, Wholesaling, Market Dynamics, Revenue Management, Strategic Marketing, Business Marketing, Compensation Management, Compensation Analysis, Supply Chain, Gap Analysis, Consumer Behaviour, Case Studies, Demand Planning, Process Optimization, Coordination, Analysis
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Microbiology, Epidemiology, Public Health and Disease Prevention, Public Health, Infectious Diseases, Environmental Science, Environment Health And Safety, Investigation, Environment, Environmental Monitoring, Laboratory Testing, Anthropology, Qualitative Research, Research Design, Research Methodologies, Data Collection
Mixed · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Marketing, Digital Marketing Tools, Product Promotion, Promotional Strategies, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Market Dynamics, Marketing Channel, Product Development, Digital Marketing, Digital Transformation, Consumer Behaviour, New Product Development, Customer Engagement, E-Commerce, Innovation, Empowerment
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Embeddings, Prompt Engineering, Query Languages, Vector Databases, Data Storage, Unstructured Data, Graph Theory
Intermediate · Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Full Cycle Recruitment, Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Talent Recruitment, Brand Loyalty, Interviewing Skills, Customer Engagement, Branding, Brand Awareness, Customer experience improvement, Constructive Feedback, Customer experience strategy (CX), Customer Service, Customer Advocacy, Personalized Service, Rapport Building, Relationship Building
Intermediate · Course · 1 - 4 Weeks