Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis

Skills you'll gain: Computer Hardware, Generative AI, Operating Systems, Hardware Architecture, Generative Model Architectures, Desktop Support, Data Warehousing, Security Controls, System Support, Business Intelligence, Technical Support and Services, Computer Systems, Solution Design, Business Software, Information Systems Security, Technical Support, Generative Adversarial Networks (GANs), Data Storage Technologies, Cybersecurity, Computer Architecture

Skills you'll gain: Blockchain, Test Driven Development (TDD), Cryptography, Development Testing, Test Script Development, Application Development, Transaction Processing, Emerging Technologies, Application Design, Application Frameworks, Cryptographic Protocols, Integrated Development Environments, Software Architecture, Network Protocols, Program Development, Distributed Computing, Cloud Platforms, Microsoft Azure, Development Environment, Web Development Tools

Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Financial Forecasting, Predictive Modeling, Financial Modeling, Data Integrity, Visual Basic (Programming Language), Business Modeling, Automation, Data Security

Skills you'll gain: Microsoft Copilot, Microsoft 365, Target Audience, Microsoft Teams, Productivity Software, AI Enablement, Complex Problem Solving, Strategic Communication, Brainstorming, Generative AI

Skills you'll gain: Microsoft Excel, Microsoft Office, Spreadsheet Software, File Management, Data Entry, Productivity Software

Skills you'll gain: Cloud Infrastructure, Cloud Platforms, Cloud Computing, Cloud Computing Architecture, Cloud Services, Cloud Development, Cloud Deployment, Cloud Security, Cloud Technologies, Software Development, Data Storage, Infrastructure Architecture, Data Storage Technologies, Cloud Engineering, Docker (Software), Public Cloud, Containerization, Cloud-Native Computing, Cloud Standards, DevOps

Skills you'll gain: Stakeholder Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Management, Project Management Office (PMO), Stakeholder Analysis, Project Management Life Cycle, Project Implementation, Project Planning, Process Management, Leadership

Skills you'll gain: Star Schema, Snowflake Schema, Data Lakes, Data Warehousing, CI/CD, Database Design, Microsoft Azure, Power BI, Data Governance, Continuous Integration, Real Time Data, Data Pipelines, Microsoft Copilot, Transaction Processing, Data Architecture, Model Optimization, Transact-SQL, Enterprise Architecture, SQL, Cloud Infrastructure

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, No-Code Development, Process Design, Business Process Automation, Application Development, Process Modeling, Application Design, Automation, Business Process, Data Integration, Data Modeling, Identity and Access Management

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Data Analysis, Data Visualization, Data Import/Export, Data Entry, Microsoft Office, Productivity Software, Presentations, Data Management, Finance, Financial Analysis

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Debugging, Object Oriented Programming (OOP), Unit Testing, Development Testing, Test Case, Programming Principles, Data Structures, Software Development Tools, Algorithms, Maintainability, Python Programming, Software Development, Package and Software Management, Computer Programming, Development Environment, Code Reusability, Scripting