Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Typography, Interaction Design, Figma (Design Software), Adobe Illustrator, Wireframing, Marketing Materials, Marketing Design, Layout Design, Usability, Web Content Accessibility Guidelines, Graphic Design, User Centered Design, Photo Editing, Peer Review, Adobe Firefly, Game Design, Adobe Photoshop
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Containerization, Application Deployment, Cloud Deployment, Security Controls, Virtual Networking, General Networking, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Cloud Development, Event-Driven Programming, Cloud Applications, Microservices, C# (Programming Language), Distributed Computing, Cloud Services, Cloud Storage, Real Time Data
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Deployment, Mainframe Computing, Cloud Applications, Platform As A Service (PaaS), Data Migration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Adobe
Skills you'll gain: Adobe Acrobat, Document Management, Workflow Management, Productivity Software, Collaborative Software, Process Design, Design Reviews, File Management, Presentations, Client Services, Marketing Collateral, Graphic Design, Digital Design, Version Control, Creative Design, Branding, Expectation Management, Constructive Feedback, Editing
Mixed · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Cloud-Native Computing, Serverless Computing, Cloud Applications, Kubernetes, Cloud Development, DevOps, Cloud Platforms, Cloud Deployment, Containerization, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Infrastructure, Application Deployment, Cloud Security, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Data Architecture, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Deployment, Scalability, Data Security, Enterprise Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Color Theory, Developing Training Materials, Digital Design, Design Elements And Principles, Graphic Design, Marketing, Social Media
Advanced · Guided Project · Less Than 2 Hours

Institut Mines-Télécom
Skills you'll gain: Digital Transformation, Data Management, Data Modeling, Data Strategy, Data Quality, Data Governance, Business Transformation, Business Intelligence, Information Management, Data-Driven Decision-Making, Data Literacy, Data Analysis, Business Modeling, Big Data, Artificial Intelligence, Data Visualization, Business Strategy
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Graphic and Visual Design, User Interface (UI) Design, Mockups, Layout Design, Web Design, Responsive Web Design, Design, Wireframing, Usability, Interaction Design, Prototyping
Mixed · Course · 1 - 4 Weeks