Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Pontificia Universidad Católica del Perú
Skills you'll gain: Data Ethics, Consumer Behaviour, Digital Analysis, Data Collection, Marketing, Target Market, digital literacy, Market Research, User Research, Customer Insights, Customer Analysis, Ethical Standards And Conduct, Business Ethics, Research, Analytics, Personalized Service, Qualitative Research, Technical Communication, Research Reports, Data Analysis
★ 4.8 (37) · Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Presentations, Prospecting and Qualification, Persona Development, Sales Development, Sales Strategy, Sales Process, Sales, Sales Prospecting, General Sales Practices, Lead Generation, Customer Analysis, Presentations, Email Automation, Personalized Service, Needs Assessment, Prioritization, Customer Engagement
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Performance Metric, Performance Analysis, Business Metrics, Amazon Web Services, Organizational Effectiveness, Cloud Platforms, Operating Cost
★ 4.3 (31) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Scaled Agile Framework, Agile Methodology, Agile Software Development, Kanban Principles, Project Management Institute (PMI) Methodology, Prioritization, Scalability, Lean Methodologies, Waterfall Methodology
★ 4.8 (8) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Classification And Regression Tree (CART), Convolutional Neural Networks, Random Forest Algorithm, Recurrent Neural Networks (RNNs), Decision Tree Learning, Deep Learning, Applied Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Predictive Modeling, Supervised Learning, Computer Vision, Classification Algorithms, Model Training, Natural Language Processing
★ 4.9 (14) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Crisis Management, Workplace inclusivity, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Team Performance Management, Organizational Strategy, Organizational Leadership, People Development, Personal Development, Team Management, Team Building, Resilience, Planning, Strategic Thinking, Self-Awareness, Visionary, Case Studies
★ 4.8 (17) · Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Agile Software Development, Stakeholder Analysis, Healthcare Project Management, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Agile Product Development, Health Systems, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, Stakeholder Engagement, Health Care
★ 2.3 (6) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Responsible AI, AI Product Strategy, AI powered creativity, AI literacy, Return On Investment, Data Ethics, Artificial Intelligence, Business Process Automation, Operational Efficiency, Automation, Innovation, AI Integrations, Performance Measurement, AI Workflows, Business Ethics, Product Design
★ 4.5 (6) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Labor Relations, Labor Law, Employee Relations, Court Systems, Culture, Social Studies, International Relations, World History, Branding, Economic Development, Socioeconomics, Cultural Diversity, Economics, Consumer Behaviour, Social Justice, Global Marketing, Business Economics, Public History, Demography, Social Sciences
★ 4.5 (14) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Keras (Neural Network Library), Deep Learning, Applied Machine Learning, Model Optimization, Model Training, Artificial Neural Networks
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Artificial Intelligence, Agentic systems, Machine Learning Algorithms, Bayesian Network, Applied Machine Learning, Computational Logic, Machine Learning, Unsupervised Learning, Agentic Workflows, Bayesian Statistics, Artificial Neural Networks, Reinforcement Learning, Decision Intelligence, Markov Model, Algorithms, Programming Principles, Probability & Statistics
★ 5 (10) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Dataflow, Real Time Data, Data Pipelines, Data Transformation, Data Integration, Data Processing, Extract, Transform, Load, Power BI, PySpark, Apache Spark, Data Quality, Data Store, Data Governance, Analytics
Intermediate · Course · 1 - 4 Weeks