Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

DeepLearning.AI
Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Tableau Software, Dashboard, LinkedIn, Storytelling, Dashboard Creation, Interactive Data Visualization, Professional Networking, Data Visualization Software, Report Writing, Technical Communication, Power BI, Relationship Building, Stakeholder Engagement, Interviewing Skills, Job Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Data-Driven Marketing, Applied Machine Learning, Advanced Analytics, Supervised Learning, Dimensionality Reduction, Business Marketing, Predictive Modeling, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Customer experience improvement, Statistical Machine Learning, Personalized Service, Machine Learning
Intermediate · Course · 1 - 4 Weeks

MongoDB Inc.
Skills you'll gain: Data Transformation, MongoDB, Data Manipulation, Data Processing, Data Integration, NoSQL, Data Migration, Data Analysis, Query Languages, Data Preprocessing, Data Pipelines, Unstructured Data, Network Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Environment, Environmental Issue, Culture, Social Studies, Sustainable Systems, Sustainable Development, Liberal Arts, Cultural Diversity, Biology, Diversity Awareness, Intercultural Competence, Storytelling, Advocacy
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Gemini, Google Gemini, Retrieval-Augmented Generation, Embeddings, Generative AI, Predictive Modeling, Vector Databases, Google Cloud Platform, Big Data, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, SQL, Query Languages, Data Wrangling, Python Programming, Data Preprocessing, Customer Relationship Management (CRM) Software, Machine Learning
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Intrusion Detection and Prevention, Continuous Monitoring, Threat Management, Firewall, Incident Response, Network Security, Threat Detection, Network Monitoring, System Monitoring, Event Monitoring, Infrastructure Security, Cybersecurity, Anomaly Detection
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AI Product Strategy, Responsible AI, Risking, Google Gemini, Product Management, Artificial Intelligence, Product Development
Intermediate · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Development, Sales Process, Email Marketing, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Marketing Automation, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Performance Metric, Process Mapping, Dashboard, Service Level Agreement, Performance Measurement, Business Reporting
Beginner · Course · 1 - 3 Months

Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Entrepreneurship, Risk Appetite, Strategic Thinking, Business Strategy, Decision Making, Problem Solving, Strategic Leadership, Operational Analysis, Business Marketing, Leadership and Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Case Studies, Brand Loyalty, Customer Relationship Building, Customer experience improvement, Customer Analysis, Customer Retention, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing, Marketing Strategy and Techniques, Brand Marketing, Customer Analysis, Brand Strategy, Marketing Management, Marketing Planning, Marketing Effectiveness, Market Dynamics, Branding, Brand Management, Customer Insights, Market Analysis, Consumer Behaviour, Target Market, Brand Awareness, Market Research, Stakeholder Management
Beginner · Course · 1 - 4 Weeks