
Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Client Services, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Operating Systems, Service Improvement, Computer Hardware, Technical Support, Operating System Administration, Customer Support
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Process Modeling, Business Process Modeling, Business Workflow Analysis, Systems Analysis, Workflow Management, Stakeholder Communications, Generative AI, AI Workflows, Process Optimization, Miro AI, Process Mapping, Consulting, Business Analysis Tools, Process Flow Diagrams, AI Integrations, Business Consulting, Systems Architecture, Solution Architecture, Software Architecture, Systems Thinking
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Documentation, Generative AI, API Testing, Test Automation, Design Software, Mockups, User Interface (UI), Software Development Tools, User Interface and User Experience (UI/UX) Design, Software Testing, AI Security, Application Security, Maintainability, Prompt Engineering, Test Case, Software Architecture, Secure Coding, Code Review, Artificial Intelligence, Debugging
Beginner · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Workforce Management, People Analytics, Big Data, R (Software), HR Tech, Applied Machine Learning, Workforce Planning, Data Mining, Data-Driven Decision-Making, Human Resource Strategy, Human Resource Management, Deep Learning, Human Resources Management and Planning, Data Visualization, Data Strategy, Digital Transformation, Data Engineering, Data Visualization Software, Plot (Graphics), R Programming
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Animations, Video Editing, Motion Graphics, Adobe Creative Cloud, Timelines, Design Elements And Principles, Typography, File Management
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, R (Software), Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Data Visualization, Data Strategy, Customer Relationship Management (CRM) Software, Customer Analysis, Sales Management, Data Engineering, Customer Engagement, Predictive Modeling, Data Visualization Software, Plot (Graphics), R Programming
Beginner · Specialization · 1 - 3 Months

Ball State University
Skills you'll gain: Program Development, Data Analysis, Programming Principles, Statistical Analysis, Computer Programming, Analytics, Python Programming, Natural Language Processing, Computer Science, Text Mining, NumPy, Data Processing, Code Reusability, Mathematical Software, Debugging, Computational Logic, Data Manipulation
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic and Visual Design Software, Graphics Software, Graphical Tools, Graphic Design, Digital Publishing, Design, User Accounts, Design Software, Data Sharing, Layout Design, Content Creation, File Management, Editing, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of London
Skills you'll gain: User Interface (UI), Interactive Design, Computer Graphics, Video Game Development, Mobile Development, Visualization (Computer Graphics), Web Applications, Game Design, Animations, Animation and Game Design, Musical Composition, Music, Multimedia, Graphics Software, Computer Programming, Image Analysis, Digital Signal Processing, Computer Programming Tools, Javascript
Mixed · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Database Design, Software Design Documents, Data Migration, Generative AI, Database Development, Dashboard Creation, Software Documentation, AI Workflows, Database Management, ChatGPT, Database Architecture and Administration, Relational Databases, Prompt Engineering, Query Languages, SQL, Business Reporting, Prototyping, Test Data, Performance Tuning, Performance Testing
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic and Visual Design, Graphic Design, Graphic and Visual Design Software, Graphics Software, Graphical Tools, Creative Design
Beginner · Guided Project · Less Than 2 Hours