
Coursera
Skills you'll gain: Data-Driven Marketing, Customer Retention, Email Automation, Marketing Automation, HubSpot CRM, Marketing Strategies, Customer Analysis, Marketing Analytics, Customer Relationship Management (CRM) Software, Target Audience, Email Marketing, Data-Driven Decision-Making, Customer Insights, B2B Sales, Marketing Effectiveness, Data Cleansing, Customer Relationship Management, Lead Generation, Growth Strategies, E-Commerce
Intermediate · Specialization · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Customer Analysis, Branding, Marketing Strategies, Marketing, Go To Market Strategy, Marketing Effectiveness, Target Market, Marketing Communications, Customer Retention, Consumer Behaviour, Communication Planning
★ 4.8 (14K) · Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Animation and Game Design, Game Design, Animations, Prototyping, Conceptual Design, Video Game Development, Storytelling, Software Design Documents, Ideation, Design, Virtual Environment, Software Visualization, Design Elements And Principles, Usability Testing, Design Strategies, Game Theory, Graphic and Visual Design, Aesthetics, Design Research, Creativity
★ 4.7 (4.2K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Python Programming, NumPy, Data Analysis
★ 4.6 (44K) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Analysis, Driving engagement, Account Strategy, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation
Beginner · Course · 1 - 3 Months

Niel Asher Education
Skills you'll gain: Program Implementation, Data Storytelling, Dashboard, Performance Reporting, Training Programs, Performance Measurement, Employee Training, Performance Metric, Needs Assessment, Drive Engagement, Occupational Health, Smart Goals, Physical Therapy, Human Resource Strategy, Workers Compensation, Human Resource Policies, Training and Development, Education and Training, Health Policy, Health Care
Intermediate · Specialization · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Brand Loyalty, Customer Engagement, Hospitality, Customer Complaint Resolution, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Customer Retention, Customer Insights, Customer Relationship Building, Sustainability Standards, Cultural Sensitivity, Experience Design
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Business Strategy, Organizational Change, Business Strategies, Corporate Strategy, Business Planning, Organizational Structure, Safety Culture, Strategic Leadership, Negotiation, Strategic Thinking, Drive Engagement, Organizational Leadership, Conflict Management, Organizational Strategy, Stakeholder Management, Business Ethics, Strategic Planning, Change Management, Leadership Development, Leadership
★ 4.8 (11K) · Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Data-Driven Decision-Making, Search Engine Optimization, Branding, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Marketing Analytics, Performance marketing, Journey Mapping, Social Media Marketing
★ 4.8 (32K) · Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Customer Retention, Customer Relationship Management, Brand Loyalty, Customer Communications Management, Journey Mapping, Customer Insights, Team Performance Management, Key Performance Indicators (KPIs), Service Improvement, Customer Analysis, Staff Management, Leadership Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Management, ISO/IEC 27001, Security Strategy, Enterprise Security, Security Controls, IT Security Architecture, Cyber Security Policies, Governance Risk Management and Compliance, Compliance Management, Cyber Governance, Cybersecurity, Risk Management, Network Security, Information Privacy, Program Implementation, Performance Measurement, Performance Metric, Governance, Resource Management, Supplier Relationship Management
Advanced · Course · 1 - 4 Weeks