
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, Identity and Access Management, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, Linux Commands, Cloud Computing, Technical Support and Services, Web Applications, Information Technology, Customer Service, Software Development
★ 4.8 (6.9K) · Beginner · Professional Certificate · 3 - 6 Months

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Analysis, Business Systems, Cloud Computing, Change Management, Business Software, Information Technology, Organizational Change, System Implementation, Technology Solutions, Business Process, Governance, Portfolio Management, Project Management, Critical Thinking
★ 4.8 (2.3K) · Beginner · Specialization · 3 - 6 Months

Beginner · Course · 1 - 3 Months

University of Cape Town
Skills you'll gain: Disabilities, Visual Impairment Education, Special Education, Instructional Strategies, Teaching, Social Justice, Diversity Equity and Inclusion Initiatives
★ 4.9 (879) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Package and Software Management, Computer Hardware, Technical Support, Software Installation, General Networking, Technical Documentation, Customer Support, Computer Networking, Information Technology, Technical Writing, Technical Communication, Linux
★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Autism Spectrum Disorders, Developmental Disabilities, Disabilities, Clinical Psychology, Pediatrics, Clinical Assessment
★ 4.8 (1.8K) · Mixed · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Oral Expression, Critical Thinking, Creative Problem-Solving, Verbal Communication Skills, Problem Solving, Editing, Critical Thinking and Problem Solving, Research, Creative Thinking, Public Speaking, Proofreading, Deductive Reasoning, Writing and Editing, Creativity, Writing, digital literacy, Information Management, Analytical Skills, Ethical Standards And Conduct, Digital Communications
★ 4.9 (7.8K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: IT Service Management, Technical Support, Service Level, Help Desk Support, Customer Service, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Service Design, Product Lifecycle Management, Change Management, Risk Management
Beginner · Course · 1 - 4 Weeks

The Skill Valley
Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Customer experience improvement, Service Design, Service Improvement, Quality Assurance, Customer Support, Information Technology Operations, Customer Service, Needs Assessment, Operational Excellence, Operations, Incident Management, Customer Demand Planning, Change Requests, Demand Planning, Course Development, Planning, Business
Mixed · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Stress Management, Cultural Responsiveness, Self-Awareness
★ 4.8 (4K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months