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  1. Categories
  2. Telephone Skills

Results for "telephone skills"


  • U

    University of California, Davis

    Professional Skills for the Workplace

    Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Empathy & Emotional Intelligence, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Complex Problem Solving, Active Listening, Critical Thinking, Resilience, Open Mindset, Independent Thinking, Creative Thinking, Professional Development, Action Oriented, Culture Transformation, Willingness To Learn, Growth Strategies

    4.8 stars, 4.8K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (4.8K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Professional Skills: Workplace Communication

    Skills you'll gain: Meeting Facilitation, Public Speaking, Team Collaboration, Conflict Management, Constructive Feedback, Oral Expression, Teamwork, Team Building, Communication, Persuasive Communication, Lecturing, Active Listening, Business Correspondence, Business Communication, Leadership, Verbal Communication Skills, Interpersonal Communications, Visionary, Team Leadership, Emotional Intelligence

    4.9 stars, 12 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (12) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Learn English Now: Intermediate Language Skills

    Skills you'll gain: Writing, Oral Comprehension, Oral Expression, Vocabulary, English Language, Language Competency, Literacy, Grammar, Business Writing, Verbal Communication Skills, Communication, Business Communication, Media and Communications, Business Ethics, Electronic Media, Interpersonal Communications, Language Learning, Ethical Standards And Conduct

    Intermediate · Specialization · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • A

    AI CERTs

    AI for Telecommunications

    Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication

    4.5 stars, 24 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.5 (24) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • G

    Georgia Institute of Technology

    Lesson | Telephone Language

    Skills you'll gain: Telephone Skills, Oral Comprehension, Verbal Communication Skills, Vocabulary, English Language

    4.5 stars, 110 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (110) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
  • M

    Madecraft

    Customer Service Professional Skills

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Campaign Planning, Customer experience strategy (CX), Customer Support, Service Design, Customer Relationship Building, Customer experience improvement, Assertiveness, Personalized Service, Customer Engagement, Customer Retention, Experimentation, De-escalation Techniques, Customer Relationship Management, Customer Insights, Leadership and Management, Conflict Management, Team Leadership, Active Listening

    Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • E

    EDUCBA

    Professional Communication & Career Growth Skills

    Skills you'll gain: Business Writing, Verbal Communication Skills, Communication, Business Correspondence, Interpersonal Communications, Business Communication, Oral Expression, Active Listening, Professional Networking, Cultural Sensitivity, Negotiation, Discussion Facilitation, Intercultural Competence, Social Skills, Interviewing Skills, Oral Comprehension, Value Propositions, Applicant Tracking Systems, Communication Strategies, Writing

    4.9 stars, 106 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.9 (106) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Active Listening: Enhancing Communication Skills

    Skills you'll gain: Active Listening, Emotional Intelligence, Empathy, Empathy & Emotional Intelligence, Interpersonal Communications, Rapport Building, Conflict Management, Intercultural Competence, Non-Verbal Communication, Cultural Sensitivity, Verbal Communication Skills, Communication Strategies, Relationship Building, Professional Development, Self-Awareness, Communication

    4.7 stars, 714 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (714) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Georgia Institute of Technology

    Improve Your English Communication Skills

    Skills you'll gain: Sales Presentation, Presentations, Oral Expression, Business Writing, Business Correspondence, Sales Presentations, Telephone Skills, Verbal Communication Skills, Interviewing Skills, Public Speaking, Professional Development, English Language, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, LinkedIn, Web Content, Social Media Content

    4.7 stars, 27K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (27K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Improving Communication Skills

    Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Social Skills, Oral Expression, Media and Communications, Productivity, Goal Setting, Relationship Building, Oral Comprehension, Cooperation, Negotiation, Relationship Management

    4.7 stars, 2.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (2.1K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Developing Interpersonal Skills

    Skills you'll gain: Constructive Feedback, Interpersonal Communications, Social Skills, Active Listening, Trustworthiness, Conflict Management, Assertiveness, Communication, Professionalism, Rapport Building, Professional Development, Communication Strategies, Influencing, Empathy, Emotional Intelligence, Personal Attributes, People Management

    4.7 stars, 3.3K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (3.3K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    LearnKartS

    Effective Communication Skills

    Skills you'll gain: Active Listening, Verbal Communication Skills, Communication, Communication Strategies, Empathy & Emotional Intelligence, Emotional Intelligence, Persuasive Communication, Public Speaking, Non-Verbal Communication, Business Communication, Teamwork

    4.7 stars, 140 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (140) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
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