
Skills you'll gain: People Analytics, Root Cause Analysis, HR Tech, Problem Management, Workforce Management, ChatGPT, Report Writing, Miro AI, Problem Solving, Prompt Engineering, Responsible AI, Creative Problem-Solving, Diagram Design, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Workspace, Gmail, Data Management, Systems Administration, Data Migration, File Management, Security Controls, Event Monitoring, Data Security, User Accounts, Email Security
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Critical Thinking and Problem Solving, Critical Thinking, Problem Solving, Growth Mindedness, Creative Thinking, Complex Problem Solving, Creative Problem-Solving, Strategic Thinking, Cognitive flexibility, Ideation, Continuous Improvement Process, Analytical Skills, Process Improvement, Decision Making, Business Analysis Tools, Analysis, Root Cause Analysis, Data-Driven Decision-Making, Project Management
★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Network Monitoring, Issue Tracking, Generative AI, Operating Systems, Technical Communication, Performance Tuning
★ 4.8 (172) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Network Support, Technical Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
★ 5 (9) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Backlogs, Scrum (Software Development), Sprint Planning, People Development, Team Building, Goal Setting, Agile Product Development, Team Performance Management, Agile Project Management, Agile Methodology, Prioritization, Process Improvement, Overcoming Objections, Cross-Functional Collaboration, Accountability, Stakeholder Engagement, Product Management, Decision Making
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Root Cause Analysis, Problem Management, Solution Delivery, Issue Tracking, Plan Execution, Corrective and Preventive Action (CAPA), Sprint Planning, Milestones (Project Management), Discussion Facilitation, Project Management Software, Performance Measurement, Accountability
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Root Cause Analysis, Data Collection, Complex Problem Solving, Analysis, Data Synthesis, Data-Driven Decision-Making, Analytical Skills, Critical Thinking, Interactive Learning, Decision Making, Data Visualization, Ideation
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Programming Principles, Data Import/Export, Microsoft Excel, Problem Solving, Program Development, Computer Programming, Spreadsheet Software, Simulations, Algorithms, UI Components, Debugging, User Interface (UI), Data Management, File I/O, Data Cleansing, Automation, Data Integration, Data Validation
★ 4.8 (4.8K) · Beginner · Specialization · 3 - 6 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Prioritization, Root Cause Analysis, Critical Thinking and Problem Solving, Complex Problem Solving, Strategic Thinking, Responsible AI, Strategic Leadership, Systems Thinking, Strategic Decision-Making, Leadership, Initiative and Leadership, Critical Thinking, AI Enablement, Leadership Development, Analysis, Business Solutions, Decision Making, Ideation, Artificial Intelligence
★ 4.9 (15) · Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Critical Thinking and Problem Solving, Problem Solving, Brainstorming, Critical Thinking, Independent Thinking, Constructive Feedback, Decision Making, Analysis, Personal Development, Self-Awareness, Collaboration
★ 4.8 (1.3K) · Beginner · Course · 1 - 4 Weeks