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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • I

    Illinois Tech

    Cloud: Platform as a Service - Bachelor's

    Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Cloud Platforms, Cloud Services, Docker (Software), Information Management, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Hosting, Cloud Infrastructure, Cloud Solutions, Cloud Development, Cloud Deployment, Database Management Systems, Application Deployment, Database Management, Databases

    Intermediate · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • P

    Packt

    IT Service Management Excellence – ITIL 4 Foundation Program

    Skills you'll gain: Information Technology Infrastructure Library, IT Service Management, Service Management, Service Improvement, Information Technology Operations, IT Management, Service Level, Information Technology, Continuous Improvement Process, Governance, Problem Management, Asset Management, Configuration Management, Operations Management, Operational Efficiency, Process Design, Incident Management, Company, Product, and Service Knowledge, Application Frameworks, Problem Solving

    Beginner · Course · 1 - 3 Months

    Category: New
    New
  • D

    Dubai College of Tourism

    Service Foundations for Dubai's Hospitality Sector

    Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • U

    University of Arizona

    Customer-Focused Entrepreneurship: Service Insight & Loyalty

    Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Brand Loyalty, Customer Insights, User Feedback, Customer Engagement, Customer experience strategy (CX), Customer experience improvement, Customer Analysis, Strategic Thinking, User Research, Relationship Management, Consumer Behaviour, Business Strategy, Entrepreneurship, Active Listening

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    Illinois Tech

    Cloud: Infrastructure as a Service - Master's

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Management, Cloud Computing, Cloud Platforms, Disaster Recovery, Cloud Computing Architecture, IT Infrastructure, Cloud Deployment, DevOps, Cloud-Native Computing, Amazon Web Services, Infrastructure Architecture, Virtual Networking, Virtualization, CI/CD, Cloud Applications, Serverless Computing, Cloud Storage

    Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • C

    Coursera

    Use Canva to Design Digital Course Collateral

    Skills you'll gain: Canva (Software), Color Theory, Color Matching, Developing Training Materials, Course Development, Design, Digital Design, Design Elements And Principles, Graphic Design, Creative Design, Graphic and Visual Design Software, Marketing, Social Media

    4.6 stars, 1.7K reviews, Advanced, Guided Project, Less Than 2 Hours

    ★ 4.6 (1.7K) · Advanced · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • T

    The University of Edinburgh

    How to Create an Online Course

    Skills you'll gain: Educational Materials, Learning Strategies, Instructional Design, Web Content Accessibility Guidelines, Web Content, Digital pedagogy, Education Software and Technology, Diversity Awareness, Cultural Diversity, Scripting

    4.5 stars, 233 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (233) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • E

    Edureka

    Introduction to Amazon Elastic Container Service

    Skills you'll gain: Containerization, Application Deployment, Cloud-Native Computing, Amazon Web Services, Application Lifecycle Management, System Monitoring, Cloud Infrastructure, Scalability

    Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • I

    Illinois Tech

    Cloud: Platform as a Service - Master's

    Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Cloud Hosting, Information Management, Cloud Security, Cloud Development, Cloud Deployment, Applied Machine Learning, Application Deployment, Model Deployment, DevOps, Amazon Web Services, Continuous Deployment

    4.9 stars, 7 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.9 (7) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • I

    Illinois Tech

    Cloud: Infrastructure as a Service - Bachelor's

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Cloud Computing Architecture, Cloud Management, Cloud-Native Computing, Cloud Applications, Cloud Deployment, Disaster Recovery, Virtual Networking, DevOps, Virtualization, Software Development, Infrastructure Architecture, Cloud Storage, Cloud Security, CI/CD, Business Continuity Planning

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • I

    Illinois Tech

    Cloud: Software as a Service - Bachelor's

    Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Development, Cloud Computing, Infrastructure as Code (IaC), Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Database Application, Cloud-Based Integration

    Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
    Category: Build toward a degree
    Build toward a degree
  • C

    Chris Croft Training

    Commercial Skills: Negotiation, Sales, Customer service

    Skills you'll gain: Professional Networking, Customer Retention, Sales Presentation, Consultative Selling, Customer Service, Selling Techniques, Negotiation, Communication, Customer Relationship Building, General Sales Practices, Trustworthiness, Influencing, Price Negotiation, Sales, Business Communication, Customer Engagement, Customer Relationship Management, Sales Development, Customer Success Management, Leadership

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
1…202122…834

In summary, here are 10 of our most popular service design courses

  • Cloud: Platform as a Service - Bachelor's: Illinois Tech
  • IT Service Management Excellence – ITIL 4 Foundation Program: Packt
  • Service Foundations for Dubai's Hospitality Sector: Dubai College of Tourism
  • Customer-Focused Entrepreneurship: Service Insight & Loyalty: University of Arizona
  • Cloud: Infrastructure as a Service - Master's: Illinois Tech
  • Use Canva to Design Digital Course Collateral: Coursera
  • How to Create an Online Course: The University of Edinburgh
  • Introduction to Amazon Elastic Container Service: Edureka
  • Cloud: Platform as a Service - Master's: Illinois Tech
  • Cloud: Infrastructure as a Service - Bachelor's: Illinois Tech

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