
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Business Strategy, Plan Execution, Sustainable Business, Corporate Strategy, Competitive Intelligence, Strategic Thinking, Business Management, Case Studies, Corporate Sustainability, Market Analysis, Analysis, Business Analysis, Supplier Management, Supplier Relationship Management, Continuous Monitoring, Market Dynamics, Contingency Planning
★ 4.9 (34) · Intermediate · Course · 1 - 3 Months

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Prioritization, Root Cause Analysis, Critical Thinking and Problem Solving, Complex Problem Solving, Strategic Thinking, Responsible AI, Business Priorities, Strategic Leadership, Systems Thinking, Strategic Decision-Making, Leadership, Case Studies, Initiative and Leadership, Critical Thinking, AI Enablement, Leadership Development, Analysis, Business Solutions, Artificial Intelligence
★ 4.9 (27) · Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Socioeconomics, Economic Development, World History, Social Sciences, European History, Economics, Policy, and Social Studies, Sustainable Development, Economics, International Relations, Political Sciences, Demography, International Finance, Governance
★ 4.1 (61) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Financial Trading, Market Data, Portfolio Management, Market Trend, Real Time Data, Automation, Artificial Intelligence, Python Programming, Research Reports, Recurrent Neural Networks (RNNs), Applied Machine Learning, Risk Management
★ 4.4 (15) · Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Program Evaluation, Education and Training, Test Tools, Survey Creation, Instructional Design, Data Analysis Software, Analysis, Education Software and Technology, Qualitative Research, Statistical Analysis
★ 4.8 (149) · Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Generative AI, AI Personalization, Responsible AI, AI powered creativity, Prompt Engineering, Education Software and Technology, Course Development, ChatGPT, AI literacy, Instructional Design, Curriculum Planning, AI Integrations, Brainstorming, Data Ethics, Design Strategies, Content Creation, Emerging Technologies, Professional Development
★ 4.7 (97) · Beginner · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Software Design, Code Reusability, Program Development, Java, Java Programming, AI Personalization, Object Oriented Programming (OOP), Data Preprocessing, Data Structures, Algorithms, File I/O, Hypertext Markup Language (HTML)
★ 4.7 (660) · Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Editing, Content Development and Management, Proofreading, Public Relations, Content Creation, Writing and Editing, Content Management, Content Management Systems, Content Strategy, Content Scheduling, Writing
★ 4.8 (42) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Network Support, Networking Hardware, Local Area Networks, Network Protocols, Network Planning And Design, General Networking, Telecommunications, Network Architecture, Network Infrastructure, Network Engineering, Computer Networking, Hardware Troubleshooting, Network Switches
★ 4.8 (51) · Beginner · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Decision Intelligence, Data Storytelling, Model Training, Automation, Decision Support Systems, AI Product Strategy, Artificial Intelligence, Machine Learning, Innovation, Algorithms, Analysis
★ 4.7 (47) · Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Community Development, Social Work, Community Outreach, Social Sciences, Education and Training, Social Justice, Community and Social Work, Social Impact, Childhood Education and Development, Pedagogy, Digital pedagogy, Sustainable Development, Adult Learning Principles, Cultural Diversity, Diversity Awareness, digital literacy, Ethical Standards And Conduct
★ 4.6 (96) · Beginner · Course · 1 - 3 Months