• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      GenAI in Business: Strategies for Successful Execution

      Skills you'll gain: Generative AI, Customer experience strategy (CX), Solution Delivery, Innovation, Performance Analysis, Performance Measurement, Project Risk Management, Project Performance, Solution Design, Risk Management, Business Process, Experience Design, Communication Strategies, Business Metrics, Stakeholder Communications, Business Risk Management, Business Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Pediatric, Geriatric, Phlebotomy, and Cardiology Assisting

      Skills you'll gain: Phlebotomy, Blood Collection, Patient Education And Counseling, Geriatrics, Laboratory Testing, Electocardiography, Pediatrics, Cardiology, Nursing and Patient Care, Patient Assistance, Patient Preparation, Urology, Medical Equipment and Technology, Infection Control

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      U

      Università di Napoli Federico II

      English Pre Advanced B2.2

      Skills you'll gain: English Language, Grammar, Vocabulary, Journalism, Communication, Cultural Diversity

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Data Analysis and Representation, Selection and Iteration

      Skills you'll gain: Computational Thinking, Data Analysis, C (Programming Language), Statistical Analysis, Programming Principles, Data Structures, Descriptive Statistics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      93 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Scikit-Learn For Machine Learning Classification Problems

      Skills you'll gain: Scikit Learn (Machine Learning Library), Applied Machine Learning, Machine Learning Algorithms, Classification And Regression Tree (CART), Supervised Learning, Random Forest Algorithm, Machine Learning, Unsupervised Learning, Data Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Fundamentals for Implementing a Hypertension Program

      Skills you'll gain: Blood Pressure, Medical Management, Community Health, Care Management, Chronic Diseases, Medication Administration, Health Administration, Patient Evaluation, Public Health and Disease Prevention, Pharmacotherapy, Patient Education and Support, Patient Treatment, Vital Signs

      4.9
      Rating, 4.9 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI: Empowering Modern Education

      Skills you'll gain: AI Personalization, Generative AI, Data Ethics, Education Software and Technology, Prompt Engineering, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, Emerging Technologies, Diversity Awareness, Data Security

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      Introduction to Financial Planning and Wealth Management

      Skills you'll gain: Wealth Management, Financial Services, Financial Planning, Compensation Management, Market Intelligence, Client Services, Risk Analysis, Job Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      27 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      L

      LearnQuest

      Scrum Master Certification Practice

      Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Agile Product Development, Kanban Principles, Agile Methodology, Solution Delivery, Application Deployment, Meeting Facilitation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Azure Identity and Networking Essentials

      Skills you'll gain: Identity and Access Management, Azure Active Directory, Microsoft Azure, Network Troubleshooting, Hybrid Cloud Computing, Network Security, Network Administration, Windows PowerShell, Virtual Machines, Infrastructure as Code (IaC), Virtualization, Role-Based Access Control (RBAC), Cloud Security, Command-Line Interface

      4.4
      Rating, 4.4 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Copenhagen

      Personalised Medicine from a Nordic Perspective

      Skills you'll gain: Precision Medicine, Health Informatics, Healthcare Ethics, Patient Education And Counseling, Patient Treatment, Risk Management, Health Policy, Risk Analysis, Data-Driven Decision-Making, Medical Science and Research, Healthcare Industry Knowledge, Health Care, Health Care Procedure and Regulation, Preventative Care, Health Systems, Clinical Research, Pharmaceuticals, Data Ethics, Biostatistics, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      51 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      AI for Lawyers: Communication and Creativity

      Skills you'll gain: Creativity, Prompt Engineering, Presentations, Business Correspondence, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Critical Thinking, Risk Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    1…209210211…380

    In summary, here are 10 of our most popular help desk support courses

    • GenAI in Business: Strategies for Successful Execution: University of Michigan
    • Pediatric, Geriatric, Phlebotomy, and Cardiology Assisting: MedCerts
    • English Pre Advanced B2.2: Università di Napoli Federico II
    • Data Analysis and Representation, Selection and Iteration: University of Colorado System
    • Scikit-Learn For Machine Learning Classification Problems: Coursera Project Network
    • Fundamentals for Implementing a Hypertension Program: Johns Hopkins University
    • Generative AI: Empowering Modern Education: IBM
    • Introduction to Financial Planning and Wealth Management: Corporate Finance Institute
    • Scrum Master Certification Practice: LearnQuest
    • Azure Identity and Networking Essentials: Microsoft

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok