Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

The Hong Kong University of Science and Technology
Skills you'll gain: Microsoft Office, Computer Hardware, Computer Literacy, Computer Graphics, Computer Systems, Graphics Software, Spreadsheet Software, File Management
Mixed · Course · 1 - 3 Months
McMaster University
Skills you'll gain: Finance, Peer Review, Project Design, Business Mathematics, Market Dynamics, Financial Analysis, Financial Planning, Capital Markets, Economics, Decision Making
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Storage, Cloud Platforms, Infrastructure As A Service (IaaS), Data Storage, Middleware, Containerization, Virtualization, Virtual Machines, Cloud Applications, Amazon S3, Platform As A Service (PaaS), Scalability
Intermediate · Course · 1 - 3 Months
Universidade de São Paulo
Skills you'll gain: Lead Generation, Business Marketing, B2B Sales, Customer Insights, Sales Management, Sales Process, Sales Strategy, Sales, Target Audience, Customer Success Management, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Communications, Marketing Management, Customer Relationship Management (CRM) Software
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Logo Design, Brand Management, Target Audience, Target Market, Consumer Behaviour, Value Propositions, Marketing, Customer Insights, Marketing Psychology, Marketing Strategies, Advertising, Competitive Analysis, Typography, Storytelling, Color Theory
Intermediate · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Wireless Networks, Communication Systems, Telecommunications, Digital Communications, System Design and Implementation, Network Protocols, Emerging Technologies
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Supply Chain, Continuous Improvement Process, Operations, Process Improvement, Supply Chain Management, Quality Management, Lean Manufacturing, Business Technologies, Process Capability, Statistical Analysis, Inventory Control, Sustainable Business, Network Planning And Design, Statistical Methods, Customer Demand Planning, Vendor Contracts, Process Control, Corporate Sustainability, Program Management
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Software Development Methodologies, Agile Methodology, Software Engineering, Software Development Life Cycle, Requirements Analysis, Application Deployment, Agile Software Development, Software Architecture, Verification And Validation, Waterfall Methodology, System Requirements, Software Testing, User Requirements Documents
Beginner · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Business Process, Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Operational Analysis, Performance Analysis, Real Time Data, Data-Driven Decision-Making, Data Science, Verification And Validation, Model Evaluation
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Kubernetes, Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Load Balancing, Cloud Applications, Containerization, Virtual Private Networks (VPN), Cloud Deployment, Infrastructure As A Service (IaaS), Application Deployment, Cloud Computing, Cloud Computing Architecture, Cloud Services, Cloud Management, Data Storage, Cloud Storage, Terraform, Prompt Engineering, Generative AI
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: SQL, Database Systems, Database Theory, Database Management, Query Languages, Database Design, Relational Databases, Database Administration, Database Application, Data Access, Data Science, Data Analysis, Data Manipulation, Data Modeling, Data Integrity
Build toward a degree
Beginner · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Visionary, Innovation, Proactivity, Strategic Thinking, Strategic Planning, Cognitive flexibility, Creative Thinking, Action Oriented, Simulations, Optimism, Planning, Community Organizing, Creativity, Social Impact, Systems Thinking, Virtual Reality, Responsible AI, Trend Analysis, Brainstorming
Beginner · Specialization · 3 - 6 Months