Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University at Buffalo
Skills you'll gain: Electrical Systems, Building Codes, Electrical Wiring, Construction Inspection, Electrical Power, Electric Power Systems, HVAC, Electrical Equipment, Power Electronics, Engineering Calculations, Architectural Design, Basic Electrical Systems, Electrical Safety, Engineering Practices, Mechanical Design, Energy and Utilities, Architectural Engineering, Systems Analysis, Construction, Land Development
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Model Optimization, Feature Engineering, Model Training, Applied Machine Learning, Machine Learning Methods, Fine-tuning, Machine Learning Algorithms, Deep Learning, Supervised Learning, Transfer Learning, Model Evaluation, Data Structures, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Algorithms, Machine Learning, Artificial Neural Networks, Convolutional Neural Networks, Network Architecture, Performance Testing
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Active Listening, Team Management, Leadership and Management, Team Leadership, Teamwork, Team Building, People Management, Conflict Management, Interpersonal Communications, Leadership, Collaboration, Professional Development, Constructive Feedback, Communication Strategies, Performance Management, Journals, Communication, Verbal Communication Skills, Personal Development
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Stakeholder Management, Stakeholder Engagement, People Analytics, Stakeholder Communications, Workforce Planning, Stakeholder Analysis, Human Resource Strategy, Human Resources, Organizational Strategy, Business Priorities, Organizational Structure, Management Reporting, Communication Planning, Data Storytelling, Business Metrics, Matrix Management, Strategic Decision-Making, Reconciliation, Strategic Planning, Strategic Prioritization
Advanced · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Security Management, Security Controls, Asset Management, Security Strategy, IT Management, Program Management, Security Awareness, Computer Security Awareness Training, Cyber Security Strategy, IT Security Architecture, Information Management, Technology Roadmaps, Cyber Security Policies, Continuous Monitoring, Cybersecurity, Enterprise Security, Program Development, Vendor Management, Quality Management, Continuous Improvement Process
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Unified Modeling Language, Software Design, Object Oriented Design, Diagram Design, Image Analysis, Python Programming, Jupyter, Software Engineering, Application Programming Interface (API), Computer Vision
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Drug Development, Clinical Trials, Clinical Research, Pre-Clinical Development, Pharmaceuticals, Regulatory Affairs, Pharmacology, Regulatory Compliance, Commercialization, Patient Safety
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, Retrieval-Augmented Generation, Generative AI Agents, Generative AI, Microsoft Azure, LLM Application, Artificial Intelligence, AI Orchestration, Agentic Workflows, OpenAI, OpenAI API, AI Workflows, Natural Language Processing, Microsoft Development Tools, Computer Vision, AI Integrations, Image Analysis, Agentic systems, Model Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, CrewAI, Prompt Engineering, AI Orchestration, Context Engineering, Agentic Workflows, Model Context Protocol, Generative AI Agents, LLM Application, Tool Calling, Agentic systems, Role-Based Access Control (RBAC), AI Security, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Large Language Modeling, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence, Prompt Patterns
Intermediate · Specialization · 1 - 3 Months

Universidad Austral
Skills you'll gain: Software Documentation, Object Oriented Design, Unified Modeling Language, Relational Databases, Object-Relational Mapping, Software Design, Test Driven Development (TDD), Database Management, Unit Testing, Object Oriented Programming (OOP), Database Design, Debugging, File I/O, Data Structures, Python Programming, JSON, Computer Programming, Programming Principles, Software Installation, Package and Software Management
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Resource Allocation, Resource Planning, Scheduling, Customer Relationship Management, Sales Process, Sales Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Marketing Automation, Prospecting and Qualification, Business Reporting
Beginner · Course · 1 - 3 Months

Pragmatic AI Labs
Skills you'll gain: Rust (Programming Language), Application Deployment, Cross Platform Development, Application Development, Package and Software Management, Development Environment, User Interface (UI), Linux, Data Persistence, Application Frameworks, UI Components, Computer Programming Tools, Event-Driven Programming, Linux Commands, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Command-Line Interface, UI/UX Research, Data Architecture, Data Engineering
Beginner · Course · 1 - 3 Months