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  • Customer Experience Improvement

Results for "customer experience improvement"


  • C

    Coursera

    Enhance User Interface Design with Mood Boards in Miro

    Skills you'll gain: User Interface (UI), User Story, Design Thinking, User Interface (UI) Design, Persona (User Experience), User Acceptance Testing (UAT), Visual Storytelling, User Experience

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Goldman Sachs

    Fundamentos de las Operaciones con Goldman Sachs 10,000 Women

    Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Process Analysis, Process Development, Process Management, Business Operations, Business Process Improvement, Process Optimization, Customer experience improvement, Process Improvement, Operational Analysis, Business Technologies, Business Strategy

    ★ 4.8 (56) · Mixed · Course · 1 - 4 Weeks

  • T

    The University of Edinburgh

    Climate Change: Carbon Capture and Storage

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Pollution Prevention, Economics, Policy, and Social Studies, Oil and Gas, Mitigation, Policty Analysis, Research, and Development, Sustainable Engineering, Policy Analysis, Economics, Sustainable Technologies, Petroleum Industry, Environmental Policy, Sustainable Systems, Environment and Resource Management, Environmental Engineering, Environmental Regulations, Process Engineering, Environmental Science, Chemical Engineering

    ★ 4.7 (96) · Mixed · Course · 1 - 3 Months

  • S

    SkillUp

    Software Development on SAP HANA

    Skills you'll gain: SAP S/4HANA, Data Modeling, SAP Applications, Data Warehousing, Systems Architecture, Data Architecture, Enterprise Resource Planning, Functional Requirement, Software Development Tools, Data Migration, Application Deployment, Cloud Deployment, Organizational Structure, Compliance Reporting

    ★ 4.4 (68) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Microsoft Sales Toolkit with Generative AI

    Skills you'll gain: Prompt Engineering, Data Ethics, AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Prospecting, Selling Techniques, Sales Strategy, Prompt Engineering Tools, Customer Analysis, Microsoft Copilot, Sales Process, Law, Regulation, and Compliance, Sales Presentations, Responsible AI, Prospecting and Qualification, Email Automation, Calendar Management

    Advanced · Professional Certificate · 3 - 6 Months

  • I

    IESE Business School

    How to Build an Effective Service Company

    Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Lean Manufacturing, Service Improvement, Operations Management, Operational Excellence, Business Process Management, Process Optimization, Service Management, Operational Efficiency, Workforce Planning, Process Improvement, Staff Management, Process Analysis, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services

    ★ 4.4 (25) · Beginner · Course · 1 - 3 Months

  • U

    Universidad de Palermo

    Ética y Gobierno Corporativo

    Skills you'll gain: Governance, Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainable Business, Corporate Strategy, Business Strategies, Sustainability Reporting, Sustainable Development, Customer Advocacy, Sustainability Standards, Ethical Standards And Conduct, Environmental Issue, Business Reporting, Corporate Communications, Annual Reports, Strategic Communication, Environment and Resource Management, Stakeholder Management, Stakeholder Engagement

    ★ 4.7 (305) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Market Equilibrium, Government Policy & Elasticity

    Skills you'll gain: Economics, Behavioral Economics, Supply And Demand, Policy Analysis, Market Dynamics, Business Economics, Economics, Policy, and Social Studies, Public Policies, Socioeconomics, Consumer Behaviour, Political Sciences, Decision Making, Tax, Resource Allocation

    ★ 4.9 (38) · Beginner · Course · 1 - 4 Weeks

  • I

    Illinois Tech

    A Comprehensive Excel Masterclass

    Skills you'll gain: Capital Budgeting, Microsoft Excel, Dashboard, Financial Modeling, Dashboard Creation, Business Intelligence, Data Visualization, Key Performance Indicators (KPIs), Productivity Software, Excel Formulas, Spreadsheet Software, Data Presentation, Interactive Data Visualization, Performance Measurement, Business Metrics, Financial Analysis, Data-Driven Decision-Making, Google Sheets, Financial Data, Microsoft Office

    ★ 4.7 (70) · Intermediate · Course · 1 - 3 Months

  • G

    Google

    Implement the Scrum Framework

    Skills you'll gain: Backlogs, User Story, Sprint Planning, Agile Software Development, Project Estimation, Agile Methodology, Product Requirements, Agile Product Development, Sprint Retrospectives, Agile Project Management, Estimation, Prioritization

    ★ 4.8 (14) · Beginner · Course · 1 - 4 Weeks

  • A

    Arizona State University

    What is Technology Entrepreneurship and Innovation?

    Skills you'll gain: Entrepreneurship, Commercialization, Innovation, Presentations, Proposal Development, Market Opportunities, Technology Strategies, Product Development, Solution Design, Customer Insights, Customer Analysis

    ★ 4.7 (59) · Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Software Architecture for Big Data

    Skills you'll gain: Service Level, Databases, Database Development, Database Management, Acceptance Testing, Data Architecture, Software Engineering, Web Applications, Performance Testing, Scalability, Software Systems, Microservices, Software Architecture, System Testing, Distributed Computing, Data Infrastructure, System Monitoring, Functional Requirement, Application Deployment, Big Data

    ★ 3.5 (107) · Advanced · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience improvement courses

  • Enhance User Interface Design with Mood Boards in Miro: Coursera
  • Fundamentos de las Operaciones con Goldman Sachs 10,000 Women: Goldman Sachs
  • Climate Change: Carbon Capture and Storage: The University of Edinburgh
  • Software Development on SAP HANA: SkillUp
  • Microsoft Sales Toolkit with Generative AI: Microsoft
  • How to Build an Effective Service Company: IESE Business School
  • Ética y Gobierno Corporativo: Universidad de Palermo
  • Market Equilibrium, Government Policy & Elasticity: University of Illinois Urbana-Champaign
  • A Comprehensive Excel Masterclass: Illinois Tech
  • Implement the Scrum Framework: Google

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