Skills you'll gain: Prompt Engineering, Customer Retention, Loyalty Programs, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Storyboarding, Writing, Writing and Editing, Storytelling, Peer Review

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Writing, Proofreading, Literacy, Critical Thinking, Detail Oriented, Time Management, Creativity

Skills you'll gain: Peer Review, Project Design, Business, Analysis, Business Planning, Marketing Strategy and Techniques, Marketing, Business Analysis, Competitive Analysis, Strategic Thinking, Constructive Feedback, Business Strategy, Accounting, Report Writing, Finance, Financial Accounting

Skills you'll gain: Employee Performance Management, Performance Management, Performance Appraisal, Talent Acquisition, Human Resources Management and Planning, Compensation Analysis, Compensation Strategy, Human Resource Strategy, Compensation Management, Human Resources, Talent Management, Employee Retention, Recruitment, Constructive Feedback, Benchmarking

Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Performance Review, Constructive Feedback, Organizational Leadership, Emotional Intelligence, Leadership and Management, Business Leadership, Team Leadership, Leadership, Strategic Communication, Influencing, Communication, Team Motivation, Team Building, Cooperation

Skills you'll gain: Machine Controls, Control Systems, Torque (Physics), Power Electronics, Embedded Software, Embedded Systems, Three-Phase, Electrical Engineering, Electrical Systems, Programmable Logic Controllers, Electronic Hardware, Basic Electrical Systems, Electronics, Electrical Equipment, Electrical Power, Electronic Components, Laboratory Experience

Skills you'll gain: Video Production, Infographics, Course Development, Developing Training Materials, Multimedia, Podcasting, Digital pedagogy, Content Creation, Constructive Feedback, Instructional Design, Design Reviews, Education Software and Technology, Pedagogy, Learning Management Systems, Storyboarding, Teaching, Design, Collaborative Software, Planning, Virtual Environment

Skills you'll gain: Game Design, Peer Review, Storytelling, Video Game Development, Writing, Content Creation, Creative Thinking, Active Listening, Constructive Feedback, Storyboarding

Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Reporting, Compensation Management, Human Resource Strategy, Customer Service, Compliance Management

Skills you'll gain: Oral Expression, Storytelling, Public Speaking, Peer Review, Writing and Editing, Constructive Feedback, Motivational Skills, Writing, Communication Strategies, Empathy, Adaptability