
Skills you'll gain: Compensation and Benefits, Compensation Management, Job Evaluation, Compensation Strategy, Payroll, Payroll Administration, Benefits Administration, Human Resources, Human Resources Information System (HRIS), Claims Processing
★ 4.7 (483) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Training and Development, Training Programs, Employee Training, Developing Training Materials, Adult Education, Drive Engagement, Employee Engagement, Compliance Training, Instructional Design, Workforce Development, On-The-Job Training, Organizational Development, Needs Assessment, Program Evaluation, Professional Development, Learning Styles
★ 4.8 (874) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Customer Inquiries, Process Improvement, Client Services, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Client Support, Technical Support, Performance Analysis, Customer Retention, Key Performance Indicators (KPIs), Relationship Management
★ 4.5 (22) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Microsoft Office
★ 4.4 (11) · Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Education Software and Technology, Digital pedagogy, AI literacy, Artificial Intelligence, Digital Transformation, AI Integrations
★ 4.5 (45) · Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Ethics, Interactive Learning, Big Data, Cybersecurity, Student Engagement, Pedagogy, General Networking, Blockchain, Digital pedagogy, Algorithms, Data Security, Teaching, digital literacy, Cryptography, Spatial Data Analysis, Technical Communication, Diversity Awareness, Education Software and Technology, Distributed Computing, Diversity Equity and Inclusion Initiatives
★ 4.6 (63) · Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening
★ 5 (8) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Customer Support, Spreadsheet Software, Customer Service, Data Security, Data Management, Data Integrity, Invoicing, User Accounts, Editing
★ 5 (11) · Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Higher Education, Diversity Awareness, Student Services, Social Justice, Community Outreach, Community Organizing, Case Law, Socioeconomics, Case Studies, Advocacy, Economics, Policy, and Social Studies, Legal Proceedings, Social Sciences
Mixed · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Debugging, Computer Programming Tools, Algorithms, Programming Principles, Computational Thinking, Diversity Awareness, Digital pedagogy, Program Development, Technical Communication, Event-Driven Programming, Computer Programming, Computational Logic, Education Software and Technology, Collaborative Software, Cultural Responsiveness, Code Review, Diversity Equity and Inclusion Initiatives, Computer Science, Software Documentation, Brainstorming
★ 4.7 (33) · Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Fundraising, Fundraising and Crowdsourcing, Campaign Management, Direct Marketing, Advertising Mail, Campaign Planning, Data-Driven Marketing, Target Audience, Email Marketing, Telemarketing, Events and Conferences, Event Planning, Relationship Building, Customer Engagement, Cross-Channel Marketing, Telephone Skills
★ 4.2 (52) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Education Software and Technology, Driving engagement, Responsible AI, Learning Management Systems, Data-Driven Decision-Making, Prompt Engineering, Analytics, Data Ethics, Artificial Intelligence, Generative AI, Quality Assurance, Data Analysis, Analytical Skills
Intermediate · Course · 1 - 4 Weeks