• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free
    Free
    A

    Amazon Web Services

    Generative AI for Executives

    Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, AI Enablement, Business Solutions, Business Transformation, Technical Communication

    4.2
    Rating, 4.2 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Use Basecamp for Project Management

    Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Internal Communications, File Management, User Accounts, Information Privacy, Account Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    H

    Howard University

    Cloud Transformation

    Skills you'll gain: Cloud Computing, Cloud Deployment, Cloud Security, Virtualization, Digital Transformation, Cloud Services, Cloud Infrastructure, Public Cloud, Business Transformation, Private Cloud, Virtual Machines, Data Centers, Business Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Macquarie University

    Навыки Excel для бизнеса. Продвинутый

    Skills you'll gain: Dashboard, Data Cleansing, Excel Formulas, Data Visualization, Microsoft Excel, Spreadsheet Software, Data Storytelling, Data Validation, Data Integrity, Technical Documentation, Business Intelligence, Accounting and Finance Software, Depreciation, Finance, Loans, Automation

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    The State University of New York

    Decentralized Finance (DeFi) Essentials & Foundations

    Skills you'll gain: Blockchain, FinTech, Cryptography, Digital Assets, Payment Systems, Distributed Computing, Identity and Access Management, Web Applications, Transaction Processing, Emerging Technologies, Application Programming Interface (API), Scalability, Technical Standard

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a business mind map with Coggle

    Skills you'll gain: Business Planning, Competitive Analysis, Product Management, Market Analysis, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills, Business Writing, Organizational Structure, Business Priorities

    4.5
    Rating, 4.5 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    5S - Become a Certified 5S Specialist

    Skills you'll gain: Hospitality Services, Performance Measurement, Team Leadership, Cleanliness, Auditing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Learn to Teach Java: Inheritance and Recursion

    Skills you'll gain: Java Programming, Java, Pedagogy, Debugging, Program Development, Object Oriented Programming (OOP), Computer Programming, Computational Thinking, Cultural Responsiveness, Digital pedagogy, Algorithms

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Trello for Beginners: Create a Simple Project Plan

    Skills you'll gain: Project Management Software, Sprint Planning, Project Planning, Timelines, Workflow Management, Organizational Skills, Collaborative Software, Team Management, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Master Adobe InDesign

    Skills you'll gain: Adobe InDesign, Typography, Layout Design, Adobe Creative Cloud, Style Guides, Automation, Data Import/Export, Graphic and Visual Design, Graphic Design, Technical Documentation, File Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Benefits: Financial Protection, Growth & Assistance

    Skills you'll gain: Benefits Administration, Compensation and Benefits, Financial Services, Compensation Management, Employee Retirement Income Security Act, Insurance, Communication, Technical Communication, Administration, Program Evaluation, Employee Engagement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    Social Media Campaigns with AI: From Strategy to Design

    Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Instagram, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, ChatGPT, Brand Management, Digital Content, AI Enablement, Data Import/Export

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to technical support

technical support fundamentals
technical support engineer
technical support and services
technical support specialist
technical support (it) case studies and capstone
technical support analyst
technical support basics
technical support free
1…220221222…335

In summary, here are 10 of our most popular technical support courses

  • Generative AI for Executives: Amazon Web Services
  • Use Basecamp for Project Management: Coursera
  • Cloud Transformation: Howard University
  • Навыки Excel для бизнеса. Продвинутый: Macquarie University
  • Decentralized Finance (DeFi) Essentials & Foundations: The State University of New York
  • Create a business mind map with Coggle: Coursera
  • 5S - Become a Certified 5S Specialist: Packt
  • Learn to Teach Java: Inheritance and Recursion: University of California San Diego
  • Trello for Beginners: Create a Simple Project Plan: Coursera
  • Master Adobe InDesign: Skillshare

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok