Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Google Cloud
Skills you'll gain: Google Workspace, Data Sharing, Collaborative Software, Spreadsheet Software, Gmail, Cloud Computing, Communication
Beginner · Project · Less Than 2 Hours

Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Creativity
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, Usability, Human Centered Design, Software Testing, User Acceptance Testing (UAT), Surveys, Human Computer Interaction, Software Quality (SQA/SQC), Test Planning, User Centered Design, Technical Communication, User Experience Design, User Interface (UI), User Research, UI/UX Research, Web Content Accessibility Guidelines, User Experience, Risk Management Framework, Stakeholder Engagement
Advanced · Specialization · 1 - 3 Months

Universidad Peruana de Ciencias Aplicadas
Skills you'll gain: Architectural Design, Landscape Architecture, Child Development, Community Development, Working With Children, Human Centered Design, Qualitative Research, Sustainable Development, Spatial Analysis, Empathy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Simulations, Visualization (Computer Graphics), Statistical Visualization, R (Software), R Programming, Statistical Modeling, Statistical Programming, Statistical Analysis, Process Analysis, Data Analysis, Test Case
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Video Game Development, Game Design, Art History, Music History, Animation and Game Design, Computer Graphics, Culture, Electronic Media, Policy Analysis, Public Policies, Interactive Design, Cultural Diversity, Storytelling, Innovation
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Microsoft Azure, Microsoft Copilot, Cloud Security, Continuous Monitoring, Systems Administration, Cloud Storage, Patch Management, Virtual Machines, Identity and Access Management, Data Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Git (Version Control System), Version Control, Command-Line Interface, GitLab, Collaborative Software, File Management, Software Development Tools
Beginner · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Education Software and Technology, Learning Management Systems, Design Strategies, User Centered Design, Quality Assurance, Technical Writing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Distributed Computing, Java, Middleware, NoSQL, Event-Driven Programming, Databases, Software Architecture, Servers, Web Services, Microservices, Scalability, Communication Systems
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Scalability, Performance Analysis, Simulations, Algorithms, Complex Problem Solving, Theoretical Computer Science, Python Programming, Data Structures, Software Architecture, Software Engineering
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Technical Communication, Data Visualization, Oral Expression, Data Presentation, Data Ethics, Laboratory Reports, Scientific Visualization, Technical Writing, Report Writing, Peer Review, Persuasive Communication, Writing, Media and Communications, Graphic and Visual Design, Requirements Analysis, Data Cleansing, Data Science, Editing
Build toward a degree
Intermediate · Course · 1 - 3 Months