Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, AI Enablement, Business Solutions, Business Transformation, Technical Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Internal Communications, File Management, User Accounts, Information Privacy, Account Management
Beginner · Guided Project · Less Than 2 Hours

Howard University
Skills you'll gain: Cloud Computing, Cloud Deployment, Cloud Security, Virtualization, Digital Transformation, Cloud Services, Cloud Infrastructure, Public Cloud, Business Transformation, Private Cloud, Virtual Machines, Data Centers, Business Technologies
Intermediate · Course · 1 - 4 Weeks
Macquarie University
Skills you'll gain: Dashboard, Data Cleansing, Excel Formulas, Data Visualization, Microsoft Excel, Spreadsheet Software, Data Storytelling, Data Validation, Data Integrity, Technical Documentation, Business Intelligence, Accounting and Finance Software, Depreciation, Finance, Loans, Automation
Intermediate · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Blockchain, FinTech, Cryptography, Digital Assets, Payment Systems, Distributed Computing, Identity and Access Management, Web Applications, Transaction Processing, Emerging Technologies, Application Programming Interface (API), Scalability, Technical Standard
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Planning, Competitive Analysis, Product Management, Market Analysis, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills, Business Writing, Organizational Structure, Business Priorities
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hospitality Services, Performance Measurement, Team Leadership, Cleanliness, Auditing
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Java Programming, Java, Pedagogy, Debugging, Program Development, Object Oriented Programming (OOP), Computer Programming, Computational Thinking, Cultural Responsiveness, Digital pedagogy, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Management Software, Sprint Planning, Project Planning, Timelines, Workflow Management, Organizational Skills, Collaborative Software, Team Management, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Skillshare
Skills you'll gain: Adobe InDesign, Typography, Layout Design, Adobe Creative Cloud, Style Guides, Automation, Data Import/Export, Graphic and Visual Design, Graphic Design, Technical Documentation, File Management
Intermediate · Specialization · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Benefits Administration, Compensation and Benefits, Financial Services, Compensation Management, Employee Retirement Income Security Act, Insurance, Communication, Technical Communication, Administration, Program Evaluation, Employee Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Instagram, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, ChatGPT, Brand Management, Digital Content, AI Enablement, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours