Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Michigan
Skills you'll gain: Policy Analysis, Policy Development, Social Justice, Advocacy, Public Policies, Political Sciences, Health Policy, Social and Human Services, Social Impact, Economics, Policy, and Social Studies, Program Evaluation, Public Administration, Diversity Equity and Inclusion Initiatives, Research, Problem Solving
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Large Language Modeling, Prompt Engineering, AI Workflows, Jupyter
Beginner · Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Power Electronics, Electrical Engineering, electromagnetics, Electronic Components, Mathematical Modeling, Thermal Management, Engineering Analysis, Engineering Design Process, Engineering Calculations
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Engineering Design Process, Prototyping, Engineering Drawings, Product Design, Product Development, Hardware Design, Research and Design, 3D Modeling, Mockups, Industrial Design, Development Testing, Computer-Aided Design, Usability Testing, Design Specifications, Manufacturing Processes, Cost Estimation, Materials science, Ideation, Mechanical Engineering, User Feedback
Beginner · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Persona Development, Target Audience, Social Media Strategy, Customer experience strategy (CX), Digital Marketing, Customer Acquisition Management, Marketing Strategy and Techniques, Customer Engagement, Social Media, Marketing, Value Propositions, Brand Management, E-Commerce, Mobile Banking, Branding, Experience Design
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Apache Spark, Apache Hadoop, Apache Mahout, Distributed Computing, Data Storage, Data Processing, NoSQL, Apache Kafka, Cloud Computing, Real Time Data, Databases, Analytics, Deep Learning, Scalability, Machine Learning Algorithms, Graph Theory, Machine Learning
Mixed · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Collaborative Software, Digital pedagogy, Education Software and Technology, Collaboration, Learning Management Systems, Teaching, digital literacy, Communication, Technology Strategies, Web Applications, Communication Systems, Digital Communications
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Data Governance, Digital Transformation, Data Strategy, Real Time Data, Google Cloud Platform, Business Transformation, Data Management, Data Warehousing, Data Transformation, Big Data, Cloud Storage, Analytics, Business Intelligence, Data Processing, Data-Driven Decision-Making, Database Systems, Data Migration
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Operations Management, Process Analysis, Process Improvement, Revenue Management, Business Modeling, Supply Chain, Supply Chain Management, Business Process, Organizational Structure, Supply Chain Planning, Business Operations, Project Design, Lean Six Sigma, Operational Performance Management, Strategic Thinking, Materials Management, Business Strategy, Business Strategies, Strategic Decision-Making
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Innovation, Design Thinking, Brainstorming, Creativity, Customer experience improvement, New Product Development, Product Development, Service Design, Strategic Planning, Brand Management, Sustainable Business, Process Improvement, Business Strategies
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Equity, Health Disparities, Social Determinants Of Health, Public Health, Health Policy, Community Health, Patient-centered Care, Health Promotion, Epidemiology, Community Outreach, Health Systems, Research Design, Research, Cultural Responsiveness, Media and Communications
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Storytelling, Data Presentation, Power BI, Data Visualization Software, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data-Driven Decision-Making, Business Intelligence, Pivot Tables And Charts, Data Analysis, Scatter Plots, Histogram
Beginner · Course · 1 - 4 Weeks