Skills you'll gain: Prompt Engineering, Miro AI, Generative AI Agents, Responsible AI, AI Product Strategy, Generative AI, No-Code Development, ChatGPT, Workflow Management, Email Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Personalized Service, AI Enablement, Customer and Client Support, AI Workflows, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Kubernetes, Google Cloud Platform, CI/CD, Continuous Deployment, Application Deployment, Continuous Integration, Cloud Storage, Continuous Delivery, Cloud Security, Role-Based Access Control (RBAC), Managed Services, Cloud Services, Data Storage, Security Controls, Database Management, Identity and Access Management, Authorization (Computing), Application Performance Management, Authentications

Skills you'll gain: Vulnerability Scanning, Cyber Security Assessment, Active Directory, Web Applications, Brute-force attacks, Microsoft Windows, Cryptographic Protocols, Bash (Scripting Language), Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers

Skills you'll gain: Network Performance Management, Policy Development, Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Business Economics, Socioeconomics, digital literacy, Telecommunications, Regulation and Legal Compliance, Technical Writing

Skills you'll gain: Infrastructure as Code (IaC), Docker (Software), Kubernetes, Terraform, Ansible, Cloud Infrastructure, Containerization, Cloud Management, Cloud Computing Architecture, Systems Development, Firewall, Application Deployment, Security Controls, Bash (Scripting Language)

Skills you'll gain: Retrieval-Augmented Generation, Embeddings, Google Gemini, Vector Databases, Generative AI, Google Cloud Platform

Skills you'll gain: Campaign Management, Target Market, Marketing, Marketing Strategies, Consumer Behaviour, Marketing Planning, Integrated Marketing Communications, Strategic Marketing, Digital Marketing, Advertising Campaigns, Target Audience, Marketing Effectiveness, Digital Advertising, Online Advertising, Market Research, Customer Analysis, Marketing Communications, Marketing Psychology, Marketing Analytics, Communication Strategies

Skills you'll gain: Firewall, Google Cloud Platform, Network Administration, Network Infrastructure, Virtual Networking, Network Security, Cloud Security, Cloud Computing Architecture, Infrastructure Security

Skills you'll gain: Responsible AI, AI Security, Data Ethics, Generative AI, Law, Regulation, and Compliance, Artificial Intelligence, Regulatory Requirements, Information Privacy, Risk Analysis, Algorithms

Skills you'll gain: Network Architecture, Cloud Computing Architecture, Cloud Infrastructure, Network Infrastructure, Cloud Platforms, Cloud-Native Computing, Hardware Architecture, Networking Hardware, Virtualization, Risk Management Framework, Interoperability, Software Architecture, Enterprise Architecture, System Configuration

Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering