• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Success

Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • U

    University of Maryland, College Park

    Lean Enterprise Framework: Transform the Business Model

    Skills you'll gain: Innovation, New Product Development, Design Thinking, Agile Product Development, Product Development, Product Improvement, Product Management, Product Lining, Business Modeling, Product Strategy, Performance Metric, Customer experience strategy (CX), Product Marketing, Key Performance Indicators (KPIs), Product Planning, Value Propositions, Performance Measurement, Portfolio Management, Customer Insights, Customer experience improvement

    Beginner · Course · 1 - 3 Months

  • U

    University of California, Davis

    Sensory Science: Conducting Tests

    Skills you'll gain: Sensory Systems Analysis, Experimentation, Product Testing, Acceptance Testing, Laboratory Testing, Laboratory Research, Laboratory Experience, Laboratory Procedures, Case Studies, Research Design, Employee Training, Data Collection, Research Reports, Data Analysis, Recruitment

    ★ 4.9 (21) · Intermediate · Course · 1 - 4 Weeks

  • É

    École Polytechnique

    Outsmarting intermittency

    Skills you'll gain: Electrical Power, Electrical Systems, Electric Power Systems, Energy and Utilities, Environmental Issue, Sustainable Systems, Technology Solutions, Network Planning And Design, Time Series Analysis and Forecasting

    ★ 4.5 (33) · Beginner · Course · 1 - 4 Weeks

  • M

    MathWorks

    Reinforcement Learning

    Skills you'll gain: Reinforcement Learning, Agentic systems, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Applied Machine Learning, Control Systems

    ★ 4.6 (7) · Beginner · Course · 1 - 4 Weeks

  • L

    LearnKartS

    Monitor and Close Risks

    Skills you'll gain: Continuous Monitoring, Performance Analysis, Project Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Risk Management, Risk Control, Analysis, Performance Measurement, Risk Appetite, Project Documentation, Management Reporting, Change Control, Project Management Institute (PMI) Methodology, Document Management, Trend Analysis, Variance Analysis, Agile Project Management

    ★ 4.9 (26) · Intermediate · Course · 1 - 4 Weeks

  • U

    Universidad de los Andes

    Doing Business in Latin America

    Skills you'll gain: Sustainable Business, Innovation, Economic Development, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Business Strategy, Market Opportunities, Corporate Strategy, Entrepreneurship, Environmental Issue, Business Development, Competitive Analysis, Business Economics, Natural Resource Management, Growth Strategies, Digital Transformation, Problem Solving, Critical Thinking

    ★ 4.8 (12) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Microsoft Azure - Data Factory

    Skills you'll gain: Data Integration, Data Pipelines, Dataflow, Data Lakes, Microsoft Azure, Performance Tuning, Data Processing, Data Validation, Data Storage, Cloud Storage

    ★ 4.4 (17) · Intermediate · Course · 1 - 4 Weeks

  • C

    Codio

    Cloud Computing Primer: Infrastructure as a Service (IaaS)

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Infrastructure, Cloud Services, Cloud Computing, Service Level Agreement, Cloud Platforms, Service Level, Virtualization, Application Deployment

    ★ 4.7 (21) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    ArcGIS for Beginners: Mapping Urban Green Spaces

    Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Data Visualization, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Spatial Analysis, Data Import/Export, Data Mapping, Data Integration, Data Management

    ★ 4.5 (14) · Intermediate · Guided Project · Less Than 2 Hours

  • M

    Microsoft

    Data Preparation and Management

    Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Management, Data Quality, Data Preprocessing, Data Wrangling, Data Processing, Data Maintenance, Data Integration, Data Integrity, Data Analysis, Data Storage

    ★ 5 (22) · Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Mastering Digital Communication: Effective Online Engagement

    Skills you'll gain: Content Creation, Crisis Management, Driving engagement, Digital Communications, Social Media Marketing, Strategic Communication, Communication Strategies, Social Media, Digital Marketing, Digital Brand Strategy, Digital Content, Communication Planning, Communication, Data Ethics, Social Media Strategy, Marketing Communications, Target Audience, Social Media Content, Customer Engagement, Ethical Standards And Conduct

    Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Python Scripting Masterclass: From Basics to Real Projects

    Skills you'll gain: Debugging, Integrated Development Environments, Data Validation, Web Applications, Scripting, Object Oriented Design, Development Environment, Object Oriented Programming (OOP), Code Reusability, Django (Web Framework), Web Development Tools, Software Testing, Web Development, Customer Data Management, Data Structures, Program Development, Scripting Languages, Python Programming, Record Keeping, Programming Principles

    ★ 4.9 (49) · Intermediate · Specialization · 1 - 3 Months

1…232233234…348

In summary, here are 10 of our most popular customer success courses

  • Lean Enterprise Framework: Transform the Business Model: University of Maryland, College Park
  • Sensory Science: Conducting Tests: University of California, Davis
  • Outsmarting intermittency: École Polytechnique
  • Reinforcement Learning: MathWorks
  • Monitor and Close Risks: LearnKartS
  • Doing Business in Latin America: Universidad de los Andes
  • Microsoft Azure - Data Factory: EDUCBA
  • Cloud Computing Primer: Infrastructure as a Service (IaaS): Codio
  • ArcGIS for Beginners: Mapping Urban Green Spaces: Coursera
  • Data Preparation and Management: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok