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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    Fundamentals of Network Security and Cryptography

    Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Canva Design Essentials Pt. 3: Docs, Video & AI Tools

    Skills you'll gain: Content Creation, Layout Design, Image Quality

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Bipedalism: The Science of Upright Walking

    Skills you'll gain: Kinesiology, Human Musculoskeletal System, Scientific Methods, Exercise Science, Anthropology, Biology, Anatomy, 3D Assets, Research, Mechanics, Physiology, Laboratory Research, Human Development, Child Development, Visualization (Computer Graphics), Life Sciences, Spatial Data Analysis, Orthopedics, Scientific Visualization, Timelines

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Salesforce Introduction and Setup

    Skills you'll gain: User Accounts, No-Code Development, Application Design, Data Structures, User Interface (UI)

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 7

    Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    UBITS

    Diseña una propuesta de valor efectiva

    Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Administering VMware vSphere: Setup and Configuration

    Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vCenter Server Management, Role-Based Access Control (RBAC), vCenter Server, VMware ESX Servers, iSCSI Configuration, Event Monitoring, Virtual Machines, Virtualization, System Monitoring, Data Storage

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
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    Shanghai Jiao Tong University

    中医汉语

    Skills you'll gain: Medical Terminology, Vocabulary, Language Competency, Language Learning, Nutrition and Diet, Ancient History

    Beginner · Course · 3 - 6 Months

  • P

    Packt

    A Beginners Guide to Linux

    Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Scrimba

    Build a Mobile App with Firebase

    Skills you'll gain: Debugging, HTML and CSS, Web Development, Mobile Development, Database Application, Responsive Web Design, Real Time Data, User Interface (UI) Design, Secure Coding, Javascript, Data Storage Technologies

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Networking & Security Technical Support

    Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free
    Free
    L

    Lund University

    Dispelling myths about sustainable consumption

    Skills you'll gain: Interactive Learning, Environmental Issue, Systems Thinking, Sustainable Development, Critical Thinking, Sustainable Business, Corporate Sustainability, Research, Sustainability Standards, Cultural Responsiveness, Social Studies, Consumer Behaviour, Policy Analysis, Environmental Policy, Business Ethics, Case Studies, Economics

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer journey courses

  • Fundamentals of Network Security and Cryptography: Packt
  • Canva Design Essentials Pt. 3: Docs, Video & AI Tools: Skillshare
  • Bipedalism: The Science of Upright Walking: Dartmouth College
  • Salesforce Introduction and Setup: LearnKartS
  • Cisco Certified Support Technician IT Support 100-140 Unit 7: Pearson
  • Diseña una propuesta de valor efectiva: UBITS
  • Administering VMware vSphere: Setup and Configuration: Board Infinity
  • 中医汉语: Shanghai Jiao Tong University
  • A Beginners Guide to Linux: Packt
  • Build a Mobile App with Firebase: Scrimba

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Market (economics) (28)
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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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