Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Creation, Layout Design, Image Quality
Mixed · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Kinesiology, Human Musculoskeletal System, Scientific Methods, Exercise Science, Anthropology, Biology, Anatomy, 3D Assets, Research, Mechanics, Physiology, Laboratory Research, Human Development, Child Development, Visualization (Computer Graphics), Life Sciences, Spatial Data Analysis, Orthopedics, Scientific Visualization, Timelines
Beginner · Specialization · 1 - 3 Months

LearnKartS
Skills you'll gain: User Accounts, No-Code Development, Application Design, Data Structures, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vCenter Server Management, Role-Based Access Control (RBAC), vCenter Server, VMware ESX Servers, iSCSI Configuration, Event Monitoring, Virtual Machines, Virtualization, System Monitoring, Data Storage
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Medical Terminology, Vocabulary, Language Competency, Language Learning, Nutrition and Diet, Ancient History
Beginner · Course · 3 - 6 Months

Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Debugging, HTML and CSS, Web Development, Mobile Development, Database Application, Responsive Web Design, Real Time Data, User Interface (UI) Design, Secure Coding, Javascript, Data Storage Technologies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
Beginner · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Interactive Learning, Environmental Issue, Systems Thinking, Sustainable Development, Critical Thinking, Sustainable Business, Corporate Sustainability, Research, Sustainability Standards, Cultural Responsiveness, Social Studies, Consumer Behaviour, Policy Analysis, Environmental Policy, Business Ethics, Case Studies, Economics
Beginner · Course · 1 - 3 Months