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  • Customer Engagement

Results for "customer engagement"


  • U

    Universidad Peruana de Ciencias Aplicadas

    Urban Landscapes of Care - Designing child friendly cities

    Skills you'll gain: Child Development, Community Development, Working With Children, Social Impact, Human Centered Design, Design Research, Qualitative Research, Child Welfare, Sustainable Development, Graphical Tools, Community Organizing, Design Strategies, Design, Program Evaluation, Communication Strategies, Design Elements And Principles, Empathy, Diversity Awareness

    Intermediate · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Technical Managerial Written Skills

    Skills you'll gain: Proposal Development, Proposal Writing, Technical Writing, Technical Communication, Business Writing, Stakeholder Analysis, Concision, Engineering Management, Persuasive Communication, Report Writing, Business Correspondence, Stakeholder Communications, Writing, Stakeholder Engagement, Business Communication, Communication, Communication Strategies

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Qualitative Research Methods: Capturing Rich Insights

    Skills you'll gain: Qualitative Research, Research Design, Focus Group, Research Methodologies, Research, Research and Design, Data Collection, Interviewing Skills, Case Studies, Analysis, Discussion Facilitation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • E

    ESSEC Business School

    Deploying the circular economy within organisations

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainable Development, Sustainable Systems, Business Transformation, Organizational Change, Waste Minimization, Systems Thinking, Pollution Prevention, Environmental Issue, Social Impact, Business Modeling, Environment and Resource Management, Innovation, Product Lifecycle Management, Stakeholder Engagement, Case Studies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    How to Set up Facebook Pixel

    Skills you'll gain: Facebook, Meta Ads Manager, Conversion Funnel Analysis, Online Advertising, Web Analytics, Digital Advertising, User Accounts

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of Maryland, College Park

    Environmental Project Management: Stakeholder Outreach

    Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Stakeholder Engagement, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Communication Strategies, Technical Communication, Advocacy, Trustworthiness, Project Management

    Beginner · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Amazon Connect: Creating & Managing Amazon Connect Instances

    Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Goldman Sachs

    Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs

    Skills you'll gain: Competitive Analysis, Growth Strategies, Customer Analysis, Value Propositions, Target Market, Consumer Behaviour, Customer Insights, Business Strategies, Target Audience, Market Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    40 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Personalized Marketing at Scale

    Skills you'll gain: Customer Analysis, Personalized Campaigns, AI Personalization, Customer Insights, Data-Driven Marketing, Marketing Analytics, Generative AI, Target Audience, Customer Data Management, Marketing Automation, Marketing, Campaign Management, Marketing Effectiveness, Content Creation, Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Value Stream Mapping

    Skills you'll gain: Process Mapping, Strategic Thinking, Process Analysis, Process Management, Business Workflow Analysis, Operational Efficiency, Business Process, Workflow Management, Process Flow Diagrams, Process Optimization, Business Process Improvement, Business Process Modeling, Process Improvement, Lean Methodologies, Waste Minimization, Continuous Improvement Process

    4
    Rating, 4 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • K

    Kennesaw State University

    Professional Selling: Step 2 - Prepare Like a High-Performer

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Development, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Oral Expression, Selling Techniques, Sales Pipelines, Outbound Calls, Sales Strategy, Phone Sales, Relationship Building, Verbal Communication Skills, Lead Generation, Rapport Building, Conversion Funnel Analysis, Telephone Skills, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • B

    Banco Interamericano de Desarrollo

    Education on climate change, energy and ecological footprint

    Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Climate Change Programs, Mitigation, Environmental Issue, Environmental Science, Environment, Education and Training, Environment and Resource Management, Sustainable Systems, Sustainable Development, Sustainable Technologies, Systems Thinking, Student Engagement, Collaboration

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

1…236237238…348

In summary, here are 10 of our most popular customer engagement courses

  • Urban Landscapes of Care - Designing child friendly cities: Universidad Peruana de Ciencias Aplicadas
  • Technical Managerial Written Skills: University of Colorado Boulder
  • Qualitative Research Methods: Capturing Rich Insights: Coursera
  • Deploying the circular economy within organisations: ESSEC Business School
  • How to Set up Facebook Pixel: Coursera
  • Environmental Project Management: Stakeholder Outreach: University of Maryland, College Park
  • Amazon Connect: Creating & Managing Amazon Connect Instances: Amazon Web Services
  • Fundamentos de Clientes e Concorrência com o 10,000 Women da Goldman Sachs: Goldman Sachs
  • GenAI for Personalized Marketing at Scale: Coursera
  • Value Stream Mapping: Coursera

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