Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: JSON, Javascript, JavaScript Frameworks, Software Testing, Unit Testing, Scripting, Frontend Performance, Event-Driven Programming, Hypertext Markup Language (HTML), Scripting Languages, Data Validation, Data Structures, Network Protocols, Verification And Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Patterns, AI powered creativity, AI literacy, Artificial Intelligence, Generative AI, AI Personalization, Model Evaluation, Google Workspace
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, Power Platform Architecture & Technical Design, No-Code Development, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Microsoft Word, Microsoft 365, Microsoft Excel, Spreadsheet Software, Presentations, Collaborative Software, Microsoft Office, Excel Formulas, Productivity Software, Excel Macros, Sales Presentation, Microsoft Windows, Editing, Document Management, Technical Documentation, Writing, Data Import/Export, Computer Literacy
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Process Modeling, Prompt Patterns, Generative AI, Business Workflow Analysis, Systems Analysis, AI Workflows, LLM Application, AI literacy, Process Optimization, Miro AI, Systems Architecture, Solution Architecture, Responsible AI, Software Architecture, Systems Thinking, Project Documentation, Machine Learning, Stakeholder Communications, Technical Consulting
Beginner · Specialization · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Accrual Accounting, Financial Accounting, Financial Reporting, Accruals, Accounting, Financial Analysis, Balance Sheet, Income Statement, Generally Accepted Accounting Principles (GAAP), Cash Flows, Bookkeeping, Revenue Recognition, Business Metrics, Accounting Records, Return On Investment, Performance Measurement, Operational Performance Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Software Development Life Cycle, Open Web Application Security Project (OWASP), OpenShift, Containerization, Istio, Kubernetes, Node.JS, Software Architecture, Application Deployment, Restful API, Database Design, Cloud-Native Computing, Git (Version Control System), Responsive Web Design, Ajax, Grafana, Javascript, Azure DevOps, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: React.js, Jest (JavaScript Testing Framework), Front-End Web Development, Unit Testing, UI Components, Web Development Tools, Code Reusability, Test Script Development, Event-Driven Programming, Javascript, Application Programming Interface (API), Development Testing, Data Sharing
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Generative AI, AI Enablement, Artificial Intelligence and Machine Learning (AI/ML), AI literacy, Model Training, Machine Learning, Innovation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Mobile Security, Technical Support and Services, Information Technology Operations, Technical Support, Responsible AI, Help Desk Support, Network Support, Operating System Administration, Hardening, Network Troubleshooting, Microsoft Windows, Scripting, Disaster Recovery, Computer Security Incident Management, Electrical Safety, Network Security, Network Routers, Security Management, Operating Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Software Development Life Cycle, OpenShift, Istio, Kubernetes, Node.JS, Software Architecture, Application Deployment, Restful API, Database Design, CI/CD, Cloud-Native Computing, NoSQL, Git (Version Control System), Responsive Web Design, Front-End Web Development, Ajax, Javascript, Azure DevOps, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Electronic Medical Record System, Health Information Management and Medical Records, Electronic Medical Record, Health Informatics, Data Integrity, Data Validation, Medical Records, Data Quality, Health Information Management, Clinical Documentation, Issue Tracking, Clinical Informatics, Data Maintenance, Health Systems, Technical Communication, End User Training and Support, Patient Safety, Record Keeping, Problem Management, Technical Support
Intermediate · Course · 1 - 4 Weeks