Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Adobe Experience Manager, Content Management Systems, Content Development and Management, Digital Content, Version Control, Web Content, Cross-Functional Collaboration, Asset Management, Digital Assets, Cloud-Native Computing, Content Management, Digital Publishing, Workflow Management, Digital Transformation, Cloud Platforms, Document Management, Workforce Development, Project Management, Project Implementation, Business Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Enterprise Sales, Consultative Selling, B2B Sales, Selling Techniques, Stakeholder Engagement, Consultative Approaches, Prospecting and Qualification, Sales Process, Stakeholder Management, Specialized Sales, Sales, Stakeholder Analysis, Sales Strategy, Sales Pipelines, Influencing
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Prospecting and Qualification, Sales Development, Sales Process, Email Marketing, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Marketing Automation, Management Reporting, Workflow Management, Prioritization, Performance Reporting, Performance Metric, Process Mapping, Dashboard, Service Level Agreement, Performance Measurement, Business Reporting
★ 3.6 (7) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Analysis, Analysis, Process Analysis, Business Analysis Tools, Business Process, Business Requirements, Timelines, Simulation and Simulation Software, Requirements Analysis, Stakeholder Engagement, Requirements Management, Customer Relationship Management, Risk Management
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Management
★ 4.5 (10) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Data Visualization, Data Presentation, Business Analytics, Regression Analysis, Descriptive Statistics, Data Analysis, Data-Driven Decision-Making, Statistical Inference, Statistical Methods, Data Strategy, Analytics, Strategic Decision-Making, Statistical Analysis, Data Science, Probability & Statistics, Statistical Hypothesis Testing, Statistical Modeling, Correlation Analysis
★ 4.6 (29) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Driving engagement, Video Production, Content Performance Analysis, Customer Engagement, Content Creation, Drive Engagement, Marketing Analytics, Digital Publishing, Social Media Analytics, Content Marketing, Marketing Channel, Target Audience, Content Strategy, Cross-Channel Marketing, Promotional Strategies, Marketing, Marketing Effectiveness, Business Marketing, Performance Analysis, Social Media Marketing
★ 4.7 (18) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Security, Large Language Modeling, LLM Application, Cybersecurity, Prompt Engineering, Threat Modeling, Cyber Security Assessment, Application Security, Vulnerability Assessments, Security Testing, Network Security, Exploitation techniques
★ 3.9 (23) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Marketing, Google Analytics, Conversion Funnel Analysis, Marketing Automation, Return On Investment, Digital Marketing Tools, Google Ads, Marketing, Marketing Strategies, Online Advertising, Digital Advertising, Analytics, Content Management Systems, WordPress, Facebook, Data Collection
★ 4.3 (7) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Labor Relations, Employee Relations, Court Systems, Culture, Social Studies, International Relations, World History, Branding, Economic Development, Socioeconomics, Economics, Consumer Behaviour, Diversity Awareness, Global Marketing, Public History, Cultural Diversity, Demography, Social Justice, Sociology, Market Opportunities
★ 4.5 (14) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Equities, Capital Markets, Investment Banking, Business Valuation, Financial Modeling, Financial Market, Securities (Finance), Global Marketing, Market Share, Financial Forecasting, Financial Statement Analysis, Revenue Forecasting, Financial Analysis, Market Dynamics, Forecasting, Financial Statements, International Finance, Financial Regulations, Cash Flows, Underwriting
★ 4.8 (18) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Patterns, Prompt Engineering, Responsible AI, Data Presentation, Sampling (Statistics), Excel Formulas, Spreadsheet Software, Generative AI, Data Analysis, Analytical Skills
★ 4.9 (24) · Beginner · Course · 1 - 4 Weeks