
University of Virginia
Skills you'll gain: Design Thinking, Stakeholder Engagement, Innovation, Prototyping, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Customer experience improvement, Service Design, Design Research, Process Mapping, User Experience, Problem Solving, Complex Problem Solving, Qualitative Research, Data Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Education Software and Technology, Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization, Data Presentation, Interactive Data Visualization, Infographics, Data Literacy, Tableau Software, Data Visualization Software, Presentations, Statistical Visualization, Storytelling, Design Elements And Principles, Data Analysis, Key Performance Indicators (KPIs), Health Informatics, Color Theory, Stakeholder Communications
Mixed · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Design Thinking, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Ideation, Innovation, Artificial Intelligence, Critical Thinking, Generative AI, Prototyping
Advanced · Course · 1 - 3 Months

University of Oxford
Skills you'll gain: Social Impact, Design Thinking, Organizational Leadership, Innovation, Strategic Planning, Community Development, Sustainable Development, Research and Design, Project Design, Business Planning, Stakeholder Analysis, Growth Strategies, Risk Management, Marketing Strategies, Quality Assurance
Mixed · Course · 1 - 3 Months

Skills you'll gain: Program Management, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Benefits Administration, Organizational Strategy, Governance, Stakeholder Engagement, Risk Management, Test Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Selenium (Software), Ajax, Java Programming, Test Script Development, Java, Software Testing, Test Automation, Scripting, Web Development Tools, Object Oriented Programming (OOP), Automation, Debugging
Intermediate · Course · 3 - 6 Months

Northeastern University
Skills you'll gain: Time Series Analysis and Forecasting, Correlation Analysis, Probability & Statistics, Text Mining, Statistical Analysis, Probability Distribution, Data Analysis, Network Analysis, Exploratory Data Analysis, Feature Engineering, Data Structures, Unstructured Data, Data Cleansing, Data Preprocessing, Natural Language Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Instagram, Social Media Content, Social Media, Social Media Management, Social Media Marketing, Facebook, Business Marketing, Social Media Strategy, Advertising
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Cost Accounting, Operational Analysis, Business Metrics, Performance Measurement, Financial Accounting, Accounting, Operational Efficiency, Profit and Loss (P&L) Management, Gross Profit, Strategic Decision-Making, Cost Management, Income Statement, Decision Making, Financial Analysis, Product Planning, Budgeting, Analysis, Sales
Beginner · Course · 1 - 4 Weeks