Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Databases, Infrastructure as Code (IaC), Amazon S3, Amazon DynamoDB, Cloud Infrastructure, CI/CD, Public Cloud, Cloud Computing, Containerization, Serverless Computing, Cloud Storage, Scalability
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Sustainable Development, Stakeholder Engagement, Natural Resource Management, Environment and Resource Management, Environmental Policy, Social Impact, Environmental Regulations, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Risk Management, Labor Relations, Occupational Safety And Health, Governance Risk Management and Compliance, Diversity and Inclusion, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Equities, Capital Markets, Investment Banking, Business Valuation, Financial Modeling, Global Marketing, Market Share, Financial Forecasting, Financial Analysis, Market Dynamics, Financial Statements, International Finance, Financial Regulations, Underwriting, Fundraising
Mixed · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Integration, Web Scraping, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API), Relational Databases
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Software Testing, Test Automation, System Testing, Test Planning, Acceptance Testing, Functional Testing, Test Tools, Unit Testing, Integration Testing, Performance Testing, Usability Testing
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Bioinformatics, Infectious Diseases, Network Analysis, Tree Maps, Molecular Biology, Biology, Science and Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Social Media Strategy, Online Advertising, Customer Insights, Paid media, Advertising
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: AWS Kinesis, Amazon Redshift, Real Time Data, Data Pipelines, Serverless Computing, Amazon Web Services, Extract, Transform, Load, Apache Spark, Data Processing, Data Integration, Data Warehousing, Interactive Data Visualization, Amazon S3, Data Transformation, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Power BI, Data Modeling, Data Analysis Expressions (DAX), Data Integration, Microsoft Excel, File Management, Data Import/Export, ChatGPT, Data Transformation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Application Development, Integrated Development Environments, Development Environment, Web Development, Application Security, Programming Principles, Development Testing, Transaction Processing, Verification And Validation
Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Recognizing Others, Sales Management, Team Motivation, Employee Onboarding, Conflict Management, Drive Engagement, Team Leadership, Sales Process, Virtual Teams, Team Management, Teamwork, Intercultural Competence, Performance Management, Collaboration, Rapport Building, Smart Goals, Meeting Facilitation, Goal Setting, Coaching, Constructive Feedback
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Lead Generation, Persona Development, Target Audience, Global Marketing, Storytelling, Sales, Social Media Marketing, Sales Strategy, Social Media, Customer Engagement, Customer Relationship Building, Professional Networking, LinkedIn, Cultural Diversity
Mixed · Course · 1 - 4 Weeks