Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Responsible AI, HR Tech, ChatGPT, Human Resources Software, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, AI Enablement, LLM Application, AI literacy, Human Resource Management, Model Evaluation, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Augmented and Virtual Reality (AR/VR), Employee Engagement
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Agile Project Management, Backlogs, Agile Software Development, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Product Requirements, Coaching, Team Management, Team Oriented, Team Building, Organizational Change, Waterfall Methodology, Project Management Software, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Excel Formulas, Microsoft Excel, Dashboard, Pivot Tables And Charts, Spreadsheet Software, Microsoft 365, ChatGPT, Data Analysis, Microsoft Office, Data Visualization, Document Management, Project Management Software, Collaborative Software, Data Manipulation, Data Cleansing, Text Mining, Project Management, Data Entry, Generative AI, Data-Driven Decision-Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Kubernetes, Cloud Infrastructure, Google Cloud Platform, Prompt Engineering, Application Deployment, Containerization, Prompt Engineering Tools, Infrastructure As A Service (IaaS), Cloud Deployment, Infrastructure Architecture, Cloud Computing Architecture, Cloud Computing, Cloud Solutions, Prompt Patterns, Virtual Machines, CI/CD, Cloud-Native Computing, AI literacy, Generative AI
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: React Native, Android Studio, Restful API, Version Control, User Research, UI/UX Research, Usability Testing, Jest (JavaScript Testing Framework), Git (Version Control System), Data Structures, Kotlin, Unix Commands, Android Jetpack, Android Development, Persona (User Experience), GitHub, Interaction Design, Mobile Development, Code Reusability, Javascript
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Crisis Intervention, Pediatric First Aid, Stress First Aid, Emergency Response, First Aid, Emergency Services, Stress Management, Disabilities, Trauma Care, Mental Health, Family Support, Developmental Disabilities, Psychology, Working With Children, Child Development, Social Work
Beginner · Course · 1 - 3 Months

Intuit
Skills you'll gain: Financial Statement Analysis, Bookkeeping, Reconciliation, Financial Statements, Fixed Asset, Inventory Control, Depreciation, Payroll, Asset Management, Financial Analysis, Ledgers (Accounting), Financial Accounting, Financial Reporting, Payroll Administration, Inventory Accounting, Accounting, Balance Sheet, Payment Processing and Collection, Financial Acumen, Payroll Processing
Beginner · Professional Certificate · 3 - 6 Months
Skills you'll gain: Figma (Design Software), User Experience, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, User Experience Design, Usability, Mockups, Usability Testing, Interactive Design, User Interface (UI) Design, Design Elements And Principles, Interaction Design, Design Reviews, Prototyping, Systems Design, Technical Communication, Typography, Motion Graphics, Design Research, User Research
Beginner · Course · 1 - 3 Months

Intuit
Skills you'll gain: Bookkeeping, Ledgers (Accounting), Financial Accounting, Financial Reporting, Accounting, Financial Statements, Accounting Records, General Accounting, General Ledger, Standard Accounting Practices, Transaction Processing, Balance Sheet, Income Statement, Business Ethics, Accounting Software, Ethical Standards And Conduct, Cash Flows, Equities, Journals
Beginner · Course · 1 - 3 Months

Skills you'll gain: Command-Line Interface, Network Security, Operating Systems, Information Technology Operations, Network Support, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Mobile Security, System Support, Linux, Network Troubleshooting, Technical Support, Software Installation, Help Desk Support, Firewall, Malware Protection, Encryption
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Data Storytelling, Data Ethics, Data Analysis, Data-Driven Decision-Making, Analytics, Workflow Management, Data Science, Advanced Analytics, Analytical Skills, Business Solutions, Technical Communication, Process Design, Project Management, Communication, Stakeholder Communications, Machine Learning
Advanced · Course · 1 - 3 Months