
Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Data Strategy, Customer Relationship Management (CRM) Software, Customer Analysis, Sales Management, Data Engineering, Customer Engagement, Predictive Modeling, Data Literacy, Customer Relationship Building, Customer Insights, Analytics, Advanced Analytics
â 4.4 (107) · Beginner · Specialization · 1 - 3 Months

AI Business School
Skills you'll gain: AI literacy, Generative AI Agents, Agentic systems, Risk Mitigation, AI Integrations, Automation, Digital Transformation
â 4.6 (27) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Request for Proposal, Request For Quotation (RFQ), Strategic Sourcing, Document Management, Supplier Management, Purchasing, Procurement, Business Writing, Cost Benefit Analysis, Vendor Management, Business Communication, Market Research, Cost Management, Risk Analysis, Spreadsheet Software, Workflow Management, Financial Analysis, Data-Driven Decision-Making, Contract Compliance, Data Analysis
â 3.7 (27) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: IT Management, Business Transformation, Workforce Management, Digital Transformation, IT Service Management, Technology Strategies, Human Resource Strategy, Managed Services, Operational Efficiency, Information Technology, Product Strategy, Profit and Loss (P&L) Management, Financial Management, Organizational Change
â 4.3 (152) · Mixed · Course · 1 - 3 Months

University of Florida
Skills you'll gain: Patient Safety, Culture Transformation, Lean Manufacturing, Organizational Change, Health Systems, Lean Methodologies, Organizational Leadership, Production Process, Accident Prevention, Organizational Effectiveness, Change Management, Leadership, Team Building, Process Improvement, Quality Improvement, Root Cause Analysis, Continuous Improvement Process
â 4.7 (138) · Mixed · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
â 4.6 (56) · Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Quality, Data Modeling, Business Process Automation, Data Management, Business Process, User Accounts, Customer Relationship Management, Dashboard, Automation, Identity and Access Management, Business Reporting, Report Writing, Data Security, Cloud Computing
â 4 (25) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud-Based Integration, Business Process Automation, Application Programming Interface (API), Webhook Security, GitHub
â 4.4 (137) · Intermediate · Course · 1 - 3 Months

AI Business School
Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, AI Personalization, Agentic Workflows, Responsible AI, Generative AI, Risk Management, HR Tech, Personalized Campaigns, AI literacy, AI Workflows, AI Enablement, ChatGPT, Generative AI Agents, Risk Analysis, Productivity, Artificial Intelligence, LLM Application, Innovation, Ideation
â 4.7 (39) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Context Engineering, ChatGPT, Patient Communication, Large Language Modeling, Generative AI, Token Optimization, AI Personalization, LLM Application, Patient Education And Counseling, Health Technology, Artificial Intelligence, Natural Language Processing
â 4.6 (101) · Beginner · Guided Project · Less Than 2 Hours

Edureka
Skills you'll gain: Prompt Engineering, AI powered creativity, Generative AI Agents, Generative AI, Creative Design, ChatGPT, Conceptual Design, Image Quality, Content Creation, Artificial Intelligence
â 4.4 (57) · Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Data Visualization, Microsoft Excel, Interactive Data Visualization, Excel Formulas, Pivot Tables And Charts, Dashboard Creation, Dashboard, Excel Macros, Statistical Methods, Spreadsheet Software, Data Analysis, Analytics, Data Wrangling, Data Preprocessing, Regression Analysis, Analytical Skills, Descriptive Statistics
â 4.3 (43) · Beginner · Course · 1 - 4 Weeks