Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Wireframing, User Experience Design, User Interface (UI), Mockups, Information Architecture, Miro AI, Application Development
Intermediate · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Nutrition Education, Nutrition and Diet, Public Policies, Public Health, Health Policy, Policy Analysis, Health Equity, Policy Development, Community Health, Program Evaluation, Advocacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Network Security, Cloud Security, Application Security, OSI Models, Cryptography, Encryption, Endpoint Security, Firewall, Malware Protection, Wireless Networks, Network Protocols, Public Key Infrastructure, Data Integrity, Virtualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, IT Automation, Automation, Linux Servers, Infrastructure as Code (IaC), Windows Servers, Command-Line Interface, YAML, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Sprint Planning, Agile Methodology, User Story, Sprint Retrospectives, Agile Project Management, Agile Product Development, Backlogs, Workflow Management, Lean Methodologies, Product Roadmaps, Prioritization, Release Management, Continuous Improvement Process, Cross-Functional Collaboration, Project Estimation, Estimation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Image Analysis, Convolutional Neural Networks, Model Evaluation, Applied Machine Learning, Deep Learning, Computer Vision, Artificial Neural Networks, Data Preprocessing, Data Processing, Regression Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, Application Development, C++ (Programming Language), Software Design, Microsoft Windows, Software Architecture, Application Lifecycle Management, Context Management, System Configuration, Debugging, Mathematical Theory & Analysis, Data Structures, Applied Mathematics, Linear Algebra, Algebra
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Medication Administration, Basic Patient Care, Direct Patient Care, Nursing and Patient Care, Pharmacology, Clinical Nursing, Nursing, Basic Nursing Skills, Nursing Process, Care Coordination, Patient Communication, Nursing Basics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, Embeddings, Dimensionality Reduction, OpenAI, Application Development, Exploratory Data Analysis, Application Programming Interface (API), Text Mining, Python Programming, Data Analysis, Data Manipulation
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Security, System Configuration, Threat Detection, Security Information and Event Management (SIEM), Configuration Management, Google Cloud Platform, Security Management, Vulnerability Scanning, Continuous Monitoring, Vulnerability Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis
Mixed · Course · 1 - 4 Weeks